Empire Financial Associates LLC - Albany (NY)

Neasom Zucker Working with Ann Zeilengold and her assistant Michelle was an absolute pleasure from start to finish. Ann guided me through the mortgage process with clarity, patience, and professionalism. She was always available to answer my questions, explain the details, and make sure I felt confident every step of the way. Getting a mortgage can be stressful, but Ann made it smooth and manageable. Im incredibly grateful for her expertise and dedication. Highly recommend her to anyone looking for a reliable, knowledgeable mortgage broker!

Karen Nopper Easy, educational meeting w/o any pressure or time restraints.

S P Went to this place after trying 3 other places 2 of which were closed and the third had staff doing “shift change” and wouldn’t be available for 20-30 minutes or so they said.im not sure what shift change takes half an hour or who shuts down 20-30 minutes before their shift ends but it looked like they were just hanging. I was slightly irritated going to this fourth place for a money order. The young lady at the window had such a positive attitude it was contagious. She made my day. Thank you so much for having such a wonderful upbeat person at this time (10:00pm) when most people are not at their brightest. This young lady is upbeat and had me out within minutes. Even asked if I needed to buy a stamp. Talk about efficiency. She sure is a delight to come across!!!

danielle pendolf She was amazing! I highly recommend her to help with whatever financial help you need. She’s wonderful!

J. Kent Layton Very nice bank, friendly staff. They were even able to set up a foreign currency exchange for an upcoming trip without so much as batting an eye. Very happy!