Edward Jones - Financial Advisor: Ben McPherson - Lockport (NY)

Carl L Jan 3, 2025-everything I said on 9/5/2024-is still true today and many other visits. 9/5/2024-Consistently excellent customer service since 1983, under different bank owners. Recent special mentions for current Mgr Mary, Ast Kim, cashier Anneth and yesterdays cashier that I did not get her name yet. Each of the above is always professional, friendly helpful and does their job well. Anneth, who I usually deal with is ALWAYS PLEASANT, and EFFICIENT. 3/19/2025 This banks team is ALWAYS a pleasure to deal with. ----------- Every single visit ALWAYS deal with EXCELLENT PEOPLE WHO DO THEIR JOB WELL AND MAKE BANKING HERE A PLEASURE. Please never change A VERY WELL RUN BRANCH Carl 9/4/25-ATM cashier great; as usual (Sorry do not remember your name, but she knows mine & greets me) A great bank team and the reason I use NBT bank. Thank you for great service Carl L

Magen Phillips-Vargas I come here to use the ATM never have problems always clean but now Im unable to get in before opening times or if its after its closed due to a new operating thing on the door I was able to slide my card and open it now its different so Im not sure if only bank costumers can get in or if there is a certain way to open the doors but if only bank costumers can get in after hours Im afraid you could loose a little bit of business because atms get used daily even after hours

Derek V Breanna in the loan department was very helpful and getting us a better rate than our current SeaComm credit card I am glad I called!! Thank you for everything!!

Dan Adams Weve been with Paul for several years. Hes always been responsive and clear. Our investments are tracking according to plan. So we couldnt be happier.