Eastern Shore Insurance Agency - Fulton (NY)

Tamika Scott I want to sincerely thank Beth for her time and dedication today. She was tasked with assisting me during a situation that had me feeling less than happy, yet she handled it with kindness, patience, and honesty. Beth’s knowledge and willingness to go the extra mile truly stood out. Her professionalism and exceptional customer service made a real difference. Thank you, Beth—I truly appreciate everything you’ve done for me! You are the true definition of great customer service!

Alannah ODell Hannah is amazing! She got me the best insurance rate by far! I was paying almost 300 a month and she was able to find me coverage for HALF of that. She’s very responsive and truly cares about her people! 10/10 recommend.

Stephanie S Im a fairly new customer with Luke Roth associates. But I am very pleased with the excellent customer service I have received since I began doing business here. A special shout out to Amber, who is always extremely pleasant, helpful, and efficient, whenever I have a policy or billing question. She has gone over and above every time Ive needed her help.

Lizzy Trott Jodi is THE best!!!!! Im very grateful to have her as an insurance agent. She stays on top of what companies have the best policies/prices, is proactive in making changes to my policy based on my needs and where money can be saved. She responds to any questions that I have PROMPTLY and never makes me feel silly or stupid when I ask for clarification! I cant say enough about how great she is and I hope to always have her as an insurance agent!!!

Thomas Boccia My familys been doing business with with Carter MGM insurance previously known as Carter Insurance for over 30 years. Their customer service is unmatched. Anytime I had an issue or a claim or any sort of question, Jay and Kathy and entire staff were just phenomenal. I would recommend highly MGM Carter for whether it be - homeowner, apartment renters insurance, auto or any type of insurance needs you may have. Its always a pleasure doing business with them and they get the job done the old fashioned way. Good attentive, hard-working people. Thanks Tom B

Judith Helf Last year, I moved from my former insurer to State Farm for my homeowners insurance. It was a simple process, and all went smoothly. This year, it is complicated by the fact that I am selling my house just weeks after my insurance policy is due for renewal, AND I was seeking advice on renter’s insurance. I knew that I would benefit from some guidance and a bit more personal attention this year. It was my lucky day when Aaron Marshall Bobb happened to be the one who picked up the phone when I called last week.It is a delight to work with him: efficient, knowledgeable, available, respectful, friendly…..all this PLUS a sense of humor (much appreciated at what was a very stressful time for me!) He took care of everything and made it all seem easy. Mr. Bobb is a wonderful addition to the Agency. They are lucky to have him on staff — and I am VERY lucky to have him overseeing my business with State Farm. Many thanks, Mr. Bobb!

Reilly Dodd Incredible customer service! The team goes above and beyond to guide you through the complexities of the insurance process. Everyone in the office is genuinely kind and courteous. I’m especially grateful to Shawna for checking my renewal options with Progressive during our call and following up with helpful info on other policies. I truly appreciate her support. Fantastic team—thank you all for your help!

FW A It has been an absolute pleasure to work with Anna. She has been thorough, timely, and an extremely pleasant person to work with. Her boss is very fortunate to have someone so competent. 5 out of 5 stars for sure!!!

Tina Stewart Mr. Jaslow has been so helpful, patient, respectful and personable, and has gone above and beyond for me. I highly recommend him to everyone who is unsatisfied with their current home and vehicle insurance providers.

Gary Dukerich I was trying to think how long I’ve been a client of Lisa and her team. I bet it’s been close to 30 years of great service. I had a real challenging claim, one that you could use to measure a team’s effectiveness. Not only did they respond and perform exceptionally but they were very supportive of me, personally.. I’ll never forget how well they treated me through that situation. I would recommend Lisa and her team to anyone.