Donohue Insurance - Batavia (NY)

Jane He John Barbieri and his team have been providing me and my family with exceptional customer service and the peace of mind of State Farms excellent auto, life and home coverage for over 25 years. They are quick to respond and take the time to answer my questions and address concerns, and have been especially helpful as my familys needs have changed over the years. Highly recommend this agency for all your insurance needs.

Margaret King Very professional

Tim Christian Fantastic agency

Cyndy Santi Annie is wonderful and always helpful. Clear communication always. I have been a happy customer for years and will continue to be.

lexren home Improvements great service

Kim Bush In the middle of January I emailed Canale Insurance on a Sunday morning asking for a quote for home owner & vehicle coverage and expected a call or email sometime on Monday. Literally within a few minutes I received an email from Dave. Within a few days it was a done deal! He saved us THOUSANDS OF DOLLARS between home & vehicle insurance!! So, took it one step further and had them file our taxes and our daughters and it was very very reasonable for the cost! Stopped in to sign and pay and they took care of the rest!! Best part is they are right around the corner from our house!!! I have emailed Dave a few times for follow up questions and he’s always responded very quickly!!! Thank you Canale Insurance for taking great care of us!! You’ve got our business!!! Your friends - Jeff & Kim Bush & of course Lauren!!!

Milner Grimsled I have been a satisfied customer for almost two years. This agency (and my service agent) have given me prompt answers to my questions. And she has saved me money on both auto and homeowners coverages. I am not local to their office and have conducted all transactions via phone and internet.

Jennifer C I have used the Bruce Agency for years! I have had a couple of different insurance companies with them. They will always find me the best rate and Tina is very helpful, and a pleasure to deal with. They actually care about their customers. I highly recommend this company!

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.

momo 683 Fast and friendly service regarding my policy changes today! :-)