Dionisio Roman Jr.: Allstate Insurance - New Hartford (NY)

1 /5 Rachel Tur: Very rude and manipulative. Wouldn’t recommend to anyone. The guy even got aggressive. They made a mistake with the policy and I’m turn we’re demanding more money.

3 /5 Larry Baylor: Service is not the same since Jeff retired. You call get an answering service and call back is not great. We called to get an estimate to upgrade a policy and was told they would look into it and get back but still have not heard back and it’s been well over a month.

5 /5 H C: We have been with Allstate for years. Our agent is super responsive, usually getting back to us within a few hours of an email. Very helpful and answers any questions we have.

5 /5 Ruth McDonald: My Allstate account was transferred to Dionisio Roman Jr. last year. Shortly after, another driver ran a red light and hit my car. I was a bit nervous because I didnt know my new agent yet. The other driver lied to the police and there were no witnesses. So the case was deemed no fault. That meant I would have to pay my 500 dollar deductible for an accident that was not my fault. Well, thanks to my new agent and the claims department, I recently got my 500 dollars back. And the other driver was faulted for the accident. So I can truthfully say, "You ARE in good hands with Allstate." And I very much recommend calling Dionisio Roman Jr if you need an agent who is caring and will keep you in good hands.

5 /5 sbowen1978: Lisa was great, easy to work with and answered all questions I had. Thanks Lisa