Progressive Insurance - Claims Office - New Hyde Park (NY)

Tammy Gebo They take forever to answer. And when they did they asked what insurance company I had and gave me the number to the insurance company and told me to call them directly??

Michael G Awesome firm. From the clerical staff to the acct managers, and to the executives & owners — theyre both knowledgeable & accomodating. They frequently turn situations with the potential to be nightmarish, and turn them inthem non-issues!

Nax Nik (Nick Nic) Always great doing business with Gil & his staff. Very knowledgeable, helpful and just down to earth

Andy Gesner The absolute worst customer service I have ever experienced. This company is a complete joke. I tried to provide NXG Insurance with my business, but it became clear to me quite quickly that though he had been referred to me, Chris DiTommaso was going to be unable to assist me personally. Instead, he sloughed me off to his co-employee Tanner Davis, and after many days of being ignored by both of them, despite me calling and emailing, I sent an email expressing my concerns. Tanner did call me shortly thereafter to tell me he did not appreciate me "being rude", claiming that it usually takes "a week or two" to receive a Workers Compensation quote (WOW! What a whopper of a lie, I was able to purchase my policy with Geico in less than a hour!). Obviously Chris did not share with Tanner that there was a palpable sense of urgency to have this policy taken care of in a timely fashion. Tanner did promise to get back to me by "the end of the day." The date of that call was Monday, March 17th, 2025. That was over a week and a half ago. I have still not heard back from him and I doubt I will. Obviously "Customer Service" was not something they were trained to provide.

Md Chowdhury I had a great experience working with Iris Clark from Skyscraper insurance. She was extremely helpful, professional, and knowledgeable throughout the entire process. Iris patiently answered all of my questions and made sure I fully understood my coverage options. She responded promptly to my calls and emails, and her friendly attitude made the experience stress-free. Its not often you come across customer service this good. I truly appreciate her support and highly recommend her to anyone in need of insurance assistance.

Miguel Torres excellent service

Senior Belmont Because theyve always dealt with in a good way

Eric Rice I recently had the pleasure of working with the Doug Neil Insurance Agency, and I can confidently say it was an exceptional experience. From start to finish, Doug and his team demonstrated professionalism, expertise, and a genuine commitment to finding the best insurance solutions for my needs. What stood out most was their personalized approach. They took the time to understand my unique situation, patiently answered all my questions, and provided clear, tailored recommendations without any pressure. The team’s deep knowledge of insurance options helped me secure a policy that was both comprehensive and affordable, giving me peace of mind. Communication was seamless—prompt responses, clear explanations, and a friendly demeanor made the entire process stress-free. They also went above and beyond to ensure I understood every detail of my coverage, which I greatly appreciated as someone navigating insurance options for the first time. The Doug Neil Insurance Agency truly prioritizes customer satisfaction, and their dedication to providing top-notch service is evident in every interaction. I highly recommend them to anyone seeking reliable, trustworthy insurance guidance. Five stars!