A & D Insurance Agency - Albion (NY)

Michael pearl My wife and I spent days searching for coverage on our home with most insurers denying us without even giving us a reason. I called Lavigna and explained the situation, Steve had our home insured that day before lunch. And, for $300 a year less than what we were expecting. Thanks!

Steffany Raj When I first got my TLC insurance, I went through them and got coverage no hassle but the woman I dealt with is no longer there. She has left and since she has left they have fell through the cracks. The way they talk to people and hang up the phone is just plain disgusting. They speak to you as if they are doing you a favor when it’s the other way around. Without us TLC drivers you wouldn’t have a reason to exist. We provide the money for your business in order for it to continue. They lack the simple etiquette of professionalism. They will sit here and say oh we are very busy and I walked in there snd there was no one in the place when I walked in. I have noticed the amount of drivers that used to be sitting outside waiting to renew their policies is no longer the same. Maybe it’s because of the tone they been using. To top this very thoughtful long review, the manager Sarah, Associate Leon and Associate Angela S does not deserve our money. They deserve nothing. Business like this needs to go in for review snd going further I will be putting in a complaint with the better business bureau for the tone and racial slurs they have insinuated. At a time like you start to see businesses real colors. Further I hope to be seeing them in court cause I will be filing a claim with the court system.

Christine LaTorre Ryan McDermott & his associate Jody provide superior customer service & are extremely knowledgeable about the products they provide. It has been a pleasure to do business with them & I highly recommend them for your insurance needs.

Luis Exceptional service! I cant say enough about the outstanding assistance I received from Ms. Monserrat Herrera in securing a Certificate of Insurance for my business to renew my garage license with the NYC Department of Consumer and Worker Protection on time. She was invaluable, courteous, and incredibly efficient—handling everything with professionalism and speed. This level of service is exactly why I’ve been doing business with Julio Tejeda and his team for so long. Their dedication, knowledge, and commitment to customer satisfaction set them apart from the rest. Julio and his staff are truly exceptional, and Ms. Herrera went above and beyond to ensure my needs were met seamlessly. Thank you again for your top-notch service—I highly recommend this business to anyone in need of insurance solutions!

Mike Mahnke We started a new niche business and wasnt sure what our insurance needs would be. I called Jason Kimball I have worked with him through my fire dept. Jason took great care in explaining the difficult task of finding the insurance we needed. Jason kept us informed at every step. We were able to obtain that coverage all due to his due diligence and professionalism. Thank you Jason.

Christopher Persaud Scam company. They’ll send fake mail or make fake phone calls asking for payment. They know your real name and address so it looks real but it isn’t. Please don’t pay them and fall for it!!

Michael Rizzo Jerry is extremely knowledgeable and does his best to give you the most comprehensive policy while also attempting to give you the highest savings. Always a pleasure speaking to him and doing business with him.

Michael Eisenberg I was unhappy with my previous insurance provider and was always chasing after them and waiting for them to return phone calls or answer emails. A friend recommended MetzWood insurance. I was assigned to Kim Kubisek who has been wonderful. She’s on top of things, very proactive, and somehow managed to get us a significant REDUCTION on our homeowners policy. She and the agency are a treasure!

Jariel Martinez Very respectful and straightforward, got the help I needed

Sharon Stroud Knowledgeable, personable. Found me $400 a year in savings on my auto insurance.