Jackie Ortiz - State Farm Insurance Agent - Rochester (NY)

Alyssa Travers Liz is so helpful and answers all my questions! She was able to save me money and offered to bundle renters which saves even more! 10/10 would recommend this agency to everybody!

Yerilly Santos Rebecca and her staff are very professional. Always willing to help and always willing to go the extra mile . Everyone at the office is friendly and knowledgeable about the insurance and what is best for your needs as a consumer. Rebecca and her staff helped me with questions and concerns I had and assured that I got the best out of my policy as an individual. Thank you for always being available and making me feel comfortable contacting your guys .

Miguel Perez I’ve had an amazing experience with this insurance company. They’ve handled both my car insurance and general liability with professionalism, speed, and care. The entire staff is friendly, knowledgeable, and always ready to help.I have to give a special shout out to Arline. She goes above and beyond every time. Whether I have a quick question or need help navigating a policy change, Arline is always on point. She’s a true asset to the team and makes the whole process smooth and stress free. Highly recommend!

Marcia rose Post Very pleasant

Lorraine Treacy Dan & Jen have been very helpful in meeting our unique insurance needs. Thank you both!

Elena Pousada Weve had a great experience dealing with Randy and the staff at Nicolaysen! Weve insured multiple cars and houses with him, and he is always easy to reach, efficient in getting our concerns addressed and pleasant to deal with. We highly recommend him!

Judith Helf Last year, I moved from my former insurer to State Farm for my homeowners insurance. It was a simple process, and all went smoothly. This year, it is complicated by the fact that I am selling my house just weeks after my insurance policy is due for renewal, AND I was seeking advice on renter’s insurance. I knew that I would benefit from some guidance and a bit more personal attention this year. It was my lucky day when Aaron Marshall Bobb happened to be the one who picked up the phone when I called last week.It is a delight to work with him: efficient, knowledgeable, available, respectful, friendly…..all this PLUS a sense of humor (much appreciated at what was a very stressful time for me!) He took care of everything and made it all seem easy. Mr. Bobb is a wonderful addition to the Agency. They are lucky to have him on staff — and I am VERY lucky to have him overseeing my business with State Farm. Many thanks, Mr. Bobb!

Bigdog Rednwhite I am very very picky and the customer service here is the best very knowledgeable very nice and very professional and they dont get paid commission they got paid by the hour they serve all my insurance needs very happy