Culnan Insurance Agency LLC - Hoosick Falls (NY)

John Rehbein “ I have had a great relationship with Allstate for many years. I have multiple policies for my home, truck and snowmobile. When my truck was up for renewal this year, I thought and have been thinking the rates were a little high. I went to see Christine Civitelli-Geno in the Rome office to see if there was anything we could do about the rates. I had a quote from State Farm that was HALF of what I was quoted to renew with Allstate. At the time, Christine told me that there was nothing she could do to lower the rate. So I had no choice but to switch to State Farm. About a week later I got a call from Christine and she said she redid my quote after updating my current credit score which had not been done in a couple of years. My credit score has improved over the years and she was able to quote me a price so that I could stay with Allstate. She even took care of cancelling the policy that I purchased from State Farm. BOTTOM LINE: Christine went out of her way to retain a longstanding customer and she should be commended/rewarded for her efforts. Give that girl a raise!! Thank you. John Rehbein ”

Nancy Sudore Very personable. Great customer service

Deborah Bottom The service I received from Francisco was great. He was very professional and helped me set up my car and renters. He was even kind enough to set up my Drive safe and save at the office. Highly recommend the Hector Camilo State Farm Agency.

Kara Jean They got me the best price out of all insurances for my car! Very friendly staff. They really do go out of their way to make sure you aren’t paying a lot of $$$! 10/10 recommend this agency!

Stephen Ballesteros An Absolute Joy – Literally and Figuratively! Working with Joy Harvey-Washington State Farm Agency has been one of the most seamless, professional, and genuinely enjoyable experiences I’ve ever had with any insurance provider. From the moment I connected with her team, I was treated with kindness, clarity, and a sense of care that felt far beyond the norm. It’s rare to come across an agency where every interaction leaves you feeling like you’ve been taken care of not just as a client—but as a person. Joy Harvey herself is a powerhouse of professionalism, warmth, and expertise. She somehow manages to be incredibly knowledgeable while also being approachable and completely down to earth. You can tell she leads with integrity and heart. She took time to listen to my specific needs, offered thoughtful recommendations, and ensured I fully understood every option available to me. You just know she’s got your back. The level of responsiveness and attentiveness from her entire office is beyond impressive. Whether it’s a simple question, a policy update, or handling a claim, everything is done with grace, speed, and an unmistakable commitment to excellence. Honestly, Joy and her team don’t just provide insurance—they provide peace of mind. I’ve never felt more confident or cared for when it comes to protecting my home, car, and future. I tell everyone I know: If you want an agent who truly lives up to the name “Good Neighbor,” look no further than Joy Harvey. This agency is a gem—and I couldn’t be happier to be in such capable hands!

Jennifer Drindak After a horrible experience with my prior insurance company, I made the choice to switch my auto and home insurance. Your office was recommended to me by my friend Beth Ogle. I met with Jim Carroll, who was reassuring, knowledgeable, and helped make the process easy. I appreciate his service greatly, and look forward to being an Allstate client.

Lester Anderson Cool place to grab a quick bite and have a shot

Deborah Szesnat I have had Allstate for over 50 years, since I was a teenager. My parents always had Allstate, as well. I always get prompt responses and good service from my local agency Nora Sosnowski and Jennifer Normandin.

Alexandria Kelly I was initially overwhelmed by the sheer number of insurance options available. Reliable Insurance Agency NY was a lifesaver. They patiently guided me through the process, explaining everything in clear, concise terms. They even took the time to compare different policies side-by-side, highlighting the key differences and benefits of each. Thanks to their expertise, I found a policy that perfectly suits my needs and budget. Im incredibly grateful for their personalized service and would highly recommend them to anyone seeking insurance. I recently experienced and was understandably stressed. The entire claims process was surprisingly smooth and efficient thanks to the incredible support I received from them. They were incredibly responsive, keeping me informed every step of the way. They proactively addressed any concerns I had and even went the extra mile to ensure a timely resolution. I was truly impressed by their professionalism and dedication to their clients.

Ashlee Smith My husband and I made the switch Flour City Insurance. Angel not only made this the easies process ever she was so kind and knowledgeable. I will definitely be recommending her to anyone we know.