CNY Women - Chittenango (NY)

Arielle Dawson This place needs to be investigated by the feds ASAP since they are handling people’s packages. 1. Rude customer service. Did not take the time to listen to what I needed and got my Tracking number wrong. 2. Was told my package wasn’t there when it was. 3. Hung up on over the phone several times if they did not have an answer for me or frustrated by doing their job. 4. Purposely ignore phone calls instead of resolving the issue Please avoid this place at all cost. They are horrible at doing their jobs!!!

Cheryl Clarke Efficient and caring tax professional. Stays current with tax code. I’ve had Mr Duff as my tax professional for so many years I’ve lost count. I know it’s been more than 10 years. If you din’t know more than what I know about your business or your attitude is off base, I don’t stay. I’ve been very pleased with his advice, friendly intellectual conversation , professional knowledge about the tax laws and promptness.

Justin Glicksman Joel is an excellent agent. He got the exact coverage I needed with no hassle and saved me money! He offered me great advice and is super responsive. I absolutely recommend his services.

Candy Corn I called this office because I wanted to change my federal income tax withholding, and I wanted help with the W-4 form. I made this very clear when I scheduled the appointment. I showed up to the appointment with all my documents and was told by Amy well nothing is standing out as looking off and she wanted to file my taxes first and then we could change my tax withholding. She didn’t file my taxes at that appointment she said she would call me when they were completed. Over a week later I receive a call that my taxes were completed and to come pay the invoice. I inquired about the W-4 form and was given the run around by the receptionist. I showed up to pay the invoice and explained the W-4 form was the purpose of the appointment. She explained Amy was busy with a client and couldn’t talk to me right now. I have called this office multiple times and I always get the run around, “Amy is busy filling taxes.” It has been over a month since I have last called the office, and I have not received a call back. I could have dropped my taxes off at H & R block, I went here because I needed help changing my tax withholding. It very sad that people continue to run dishonest businesses.

Carl Koenig I have been working with Steve Locke for a number of years - he is very professional in all respects and is always there to answer any of my questions. Furthermore, my son uses Steve and he is equally as satisfied as I am. I would recommend Steve to anyone. The office staff is friendly and helpful - a pleasure to do business with the firm.

Elby West Ive been coming here for over 20 years, always professional,courteous and honest. Owner is just a gem of a guy they dont get much better,