CNB Insurance - Canandaigua (NY)

Debbie Briggs Cannot say enough good things about Lawley! I work at a large electrical contractor and Lawley comes through at my last minute requests like its nothing. They are top-notch all the way!

Nina TS My wife and I met with Anna Gardner State Farm Insurance to review our current policies as we have made a few life changes in the past year. We met with both Anna and Nicole Kessler. They were kind enough to stay late for us as we have busy work schedules. They not only reviewed our current policies but discussed where we are in our lives, what our goals for the future are, and we choose to add additional coverage based on those goals. We were advised on the available coverages and given options for our current budget with our future goals in mind. There was no pressure or up-selling. They were both very kind and professional. There is also an office dog who is the biggest sweetheart (literally). I would recommend Anna and her team to anyone looking for a personal approach to insurance that makes you feel safe and secure.

Luis Exceptional service! I cant say enough about the outstanding assistance I received from Ms. Monserrat Herrera in securing a Certificate of Insurance for my business to renew my garage license with the NYC Department of Consumer and Worker Protection on time. She was invaluable, courteous, and incredibly efficient—handling everything with professionalism and speed. This level of service is exactly why I’ve been doing business with Julio Tejeda and his team for so long. Their dedication, knowledge, and commitment to customer satisfaction set them apart from the rest. Julio and his staff are truly exceptional, and Ms. Herrera went above and beyond to ensure my needs were met seamlessly. Thank you again for your top-notch service—I highly recommend this business to anyone in need of insurance solutions!

Jeff Palmer We purchased our car and home insurance from the Skeele Agency 2 years ago. We wanted to work with a local agency. We were very pleased with our experience with Maurine Brown. She spent lots of time with us and answered all our questions. We just purchased a new car and decided to stay with the Skeele Agency. Couldnt ask for better service.

Pamela Fenton I recently transferred my insurance to The Theiss Agency, it is an amazing family owned business! They are very knowledgeable about insurance. Danielle and Brian are extremely friendly and made the process simple and pain free.They also gave me suggestions on what I could do to lower my rates, such as taking a defensive driving course. If you are looking for great customer service and looking to save on your insurance, I highly recommend this business.

Dan Andre Paula made the process so easy . We communicated thru emails , and quotes were given promptly , and signed in office shortly after . The whole experience was so professional .

Brian Edelbach Kristina was very helpful in finding me affordable home and auto insurance policies. She was also very patient in answering all my questions.

Terry Kristensen I just called the Ithaca office and asked Kristin several questions about my most recent premium. She provided friendly and excellent help! She even tracked down clarification on a topic that wasn’t clearly laid out in the documentation. It’s exceptional to place a support call knowing that it’s going to actually be a pleasure and not something slow and drawn out. Both Kristin and Emerson provide the type of exceptional service that I actually look forward to. Pretty special, wouldn’t you say!?!

Paul Nowacki Working with agent Marisa Morgan was an exceptional experience, as she was able to give us a homeowner renewal policy with a new underwriter with VERY substantial savings, and also saved us even more combining home and auto insurance together. Complete satisfaction, never expected to receive better protection at such reasonable rates

Hal Nudelman Very unprofessional when you get them to actually answer the phone then they never call you back. They are not farmers agents. And they give you crazy prices I would avoid them At All cost