Kris Yelverton - State Farm Insurance Agent - Ithaca (NY)

5 /5 Terry Kristensen: I just called the Ithaca office and asked Kristin several questions about my most recent premium. She provided friendly and excellent help! She even tracked down clarification on a topic that wasn’t clearly laid out in the documentation. It’s exceptional to place a support call knowing that it’s going to actually be a pleasure and not something slow and drawn out. Both Kristin and Emerson provide the type of exceptional service that I actually look forward to. Pretty special, wouldn’t you say!?!

5 /5 Patricia Foster: I called at the end of the day on a Friday to give information about a new car I am buying and Kristin was very helpful in taking my call and getting all the information she needed so that my transaction tomorrow can go more smoothly. Thank you Kristin and State Farm!

5 /5 Jennifer Payne: Alaney always helps us in a friendly and timely fashion! We appreciate the ease she brings when helping us with our auto policies. Thank you Alaney!

5 /5 Lauren Bunts: Having been with State Farm for decades, we were notified our agent Francis Trafficante was retiring. We were auto assigned to Kris Yelverton. Knowing wed always had exceptional service in the past, were THRILLED with our initial interaction with the new agency. Emerson was incredible! He welcomed us, confirmed all membership info, quickly made the few adjustments we requested. During that single call, he established coverage on our new camper, quoted coverage for a new vehicle we are considering, explained what wed need to do should we elect to trade in current vehicles. He looked over our homeowners and life insurance policies. All the while, Emerson is super friendly as well as professional. All of our needs were met in one single call. Were continuing our coverages with State Farm and Emerson is a MAJOR reason for that decision!

5 /5 Trisha Thomas: Kristen helped through every step of the process and made it so easy to set up a policy. Thank you so much!!