Chandler & Edem Financial Consultants - Sherrill (NY)

Devin Miller Aaron met with me so I could discuss my annuity fund and answer questions about the market. He gave me real examples of investments as well as stayed on the phone with me as I called my union to find out more.

D A I live pay check to pay check and Ive gotten a car loan and a personal loan from this bank, both without issue. I havent tried calling for customer service as other people complain about but going through the app Ive gotten immediate responses. Theyve never made errors or done me wrong, and are a HUGE upgrade in every way from my experience with Tompkins trust in trumansburg. Night and day difference, and Im thankful they exist.

Karen Nopper Easy, educational meeting w/o any pressure or time restraints.

Max Root Americu, and specifically Andrea Neal are the epitome of quality in customer service. I felt like I was treated as a valued customer and friend, not someone they could just make money from. Andrea is extremely thorough, running numbers multiple times to ensure everything was accurate. She showed her expertise in explaining all aspects of my loan to me prior to my signing. I sincerely appreciate her efforts and the service of everyone I have met in the Cortland, NY Americu office!

Jeff Amos Quick and professional service, Aaron does great work.

Susan Fredrick In the 20 years I’ve been using the Norwich branch of SFCU I have never had an issue. The staff has always been knowledgable, friendly and helpful. Their Customer Service reps are great too, the on call agents have assisted me many times. I would recommend SFCU to anyone in need of banking services .