Budget Auto Insurance - Brooklyn (NY)

Saltzman Mike (Magitek) Context: Policy lapsed due to mistaken non-payment. The account was linked to a bank account which was compromised and closed and i forgot to update payment and missed the letter letting me know. Thats my fault... ...But being told straight out by Tom, our agent of 7+ years, that "i cant help you, go find a new agent" as his reply when I asked how to fix this... strikes me as just awful form. Told my new agent about this situation, and he said: "Why wouldnt he have called you to let you know there were payment problems...? or just helped you get payment straightened out when you brought it up?" Good questions, I wondered the same thing. 3 Star because as awful as I think the relationship ended, the 7 years we worked with Tom were fine.

Shane Mclaughlin Great place

Corinne Spruck He is extremely knowledgeable about his business...would highly recommended him

Daliya Mousumi I have been in the US for 3 years and have used them for all of my insurance needs. The customer service at this agency has been consistently exceptional. They have always been responsive, knowledgeable, and genuinely care about my needs. Their service has truly set the gold standard for the industry. I highly recommend them for their exceptional service.

Angel Sing Bryan Zaremba at State Farm Insurance is truly exceptional. He handled opening my new auto & renter’s insurance policies with professionalism and genuine care. He was knowledgeable, and more than patient to help me achieve the lowest rate. I hung up feeling like a valued customer. His help was unmatched by my previous insurance agent at Geico. I highly recommend him to anyone looking for auto and renter’s insurance. Best rating 5 STARS!

Eric Rice I recently had the pleasure of working with the Doug Neil Insurance Agency, and I can confidently say it was an exceptional experience. From start to finish, Doug and his team demonstrated professionalism, expertise, and a genuine commitment to finding the best insurance solutions for my needs. What stood out most was their personalized approach. They took the time to understand my unique situation, patiently answered all my questions, and provided clear, tailored recommendations without any pressure. The team’s deep knowledge of insurance options helped me secure a policy that was both comprehensive and affordable, giving me peace of mind. Communication was seamless—prompt responses, clear explanations, and a friendly demeanor made the entire process stress-free. They also went above and beyond to ensure I understood every detail of my coverage, which I greatly appreciated as someone navigating insurance options for the first time. The Doug Neil Insurance Agency truly prioritizes customer satisfaction, and their dedication to providing top-notch service is evident in every interaction. I highly recommend them to anyone seeking reliable, trustworthy insurance guidance. Five stars!

Tasha Jones Been here for years and they have kept me as a happy customer great job everyone!

Jamie Curtis This agency is amazing ! They are not only providing me with excellent rates but amazing service to. They made the process of my first accident as easy as possible. If I ever need anything they are a phone call or email away!

Romanof Black I’ve been with this auto insurance company for six months now and I have zero complaints. The service has been excellent from day one.

Jimmy Monfils Brent and his team were an absolute pleasure to work with. As first time homebuyers, he did a great job of quickly getting us up to speed on the conditions of the market. He was extremely responsive and accommodating and was even able to book showings the same day we showed interest in a property. He was never pushy, encouraged us to take our time, and was always honest and transparent with us every step of the way. Thank you Brent for putting in the work to get us in a home we love!!