Blue Collar Capital Financial - Staten Island (NY)

Ray Hernandez Great service

Jeremiah Cisz Good people and good work!

Shanna Rhodes Very nice staff, always have a smile on there faces. Very helpful to! And even with all of the changes were all going through during this pandemic, there doing a great job with keeping there staff and others safe. Keep up the good work ladies.

Susan Fredrick In the 20 years I’ve been using the Norwich branch of SFCU I have never had an issue. The staff has always been knowledgable, friendly and helpful. Their Customer Service reps are great too, the on call agents have assisted me many times. I would recommend SFCU to anyone in need of banking services .

Heidi Marion Renee has provided services to our family for decades. She is the consummate professional. She is trustworthy, knowledgeable, highly-experienced and simply a wonderful person.

Whatchagonnado It’s very unfortunate that the City of White Plains has an employee like Terrence Conroy. Simple questions he can’t handle, unprofessional, raises his voice for absolutely no reason, short responses with no resolution, a clearly insecure tough guy persona over the phone of course.

Fitzwilliam Darcy The worst financial institution I have ever dealt with-- ever! The robotic phone menu is maddening and lacks sufficient options. When you do get a human on the phone (after a half-hour wait), they are ill-informed and incompetent. They keep claiming I have a savings account when I dont. They are incapable of following simple instructions regarding an RMD. I wanted direct deposit but couldnt set-up online and after nearly an hour speaking to two representatives, I decided to stick with a check mailed to my home. Yet, a few days later, TIAA used the account and routing # given initially for my checking account and without my knowledge or consent, indeed despite my express request to a representative not to do so, they withdrew small sums from my checking account to God knows where-- and then I received a form letter saying that they could not "complete" my request for an RMD-- Now, as I type this, I am on hold yet again (3rd call in 2 weeks) waiting over 1/2 for another rep to clarify what is going on. As I said, worst financial institution ever. I will try and get my money out totally asap! This was a simple request for a RMD and they are totally unable to process this. Go elsewhere if you can.