Black Cars & Livery Insurance - Brooklyn (NY)

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.

Robin Edinger Hi Shawn and staff, My family is doing well and we are pleased that Allstate has our back in case of auto or apartment rental issues. So far, there has been no issues to deal with. Also glad that Allstate is refunding 15% of the last 2 months of paying the insurance. My car has not moved since March 12th! I even have a full tank of gas since I was supposed to go away for that weekend, but cancelled! But I want to thank you all for a great job as my Allstate agents over he years, in seeing that I get the best coverage for my money. God bless you all and stay safe!

Alba Sanabria Excellent advice on the services offered by Mr. Cesar

Jeffrey Hayward I needed help getting some quotes for car insurance and Joe helped me find a new policy in just a few hours. Joe was helpful and friendly, qualities not often found on the island anymore! Thank you!!

Charlotte McIntosh Marion was very nice. She explained everything so that i could understand it. She worked with me to find what I would need.

Gregory Hutchison Nathan was amazing at making it an effortless process to bundle my Auto and Homeowners Insurance together! Additionally he did a great job in a very quick manner to get in touch with my Mortgage Underwriter to get key information needed for the process. Cant recommend enough!

Andrea Wade Rose Group Insurance Co was great to work with. They spent a lot of time explaining each benefit of several plans giving me a chance to compare and choose. Overall, I found my perfect one and amazed by their dedication level.

Carl L Sep 5,2024-was long term satisfied customer, moved out of their service area and went to another company, came back to Cooperstown and signed up with Biertz, NYCM again because of past ***** star service. Thank you Ben & Beth for all you do and have done. Carl

Murodjon Rajab I had a great experience working with AllCity Insurance. Muhammad Shukurov was extremely helpful throughout the entire process. He was professional, responsive, and made sure I secured an excellent rate. The whole experience was smooth, and I felt well taken care of. I would highly recommend their services.

Alyssa Raffa Great customer service, big shout out to Edward S. At De Anne Gleesons office - he listed to all of my concerns and was able to answer all of my questions, helped me work up a quote and offered me some options that I didn’t know I could do to save some money! Great insurance office with great staff