Marion M Decker Agency LLC - Elmira (NY)

David Yanz The Woodbury Insurance Agency has (2) very competent and friendly insurance agents in the office on most days. Irene and Kim have given me excellent service over the many years that I have been working with them. They are always willing to go the extra mile for you in helping, and explaining any questions. To be honest, they are probably the main reason that I have remained with Allstate, and a customer of this agency. Good, personal service is hard to find these days, but the Woodbury Agency still has it. A 1-800-xxx-xxxx based company and agency does not work for me.

Mike Van Riper I have been with Sitka for a couple years and have been. Wet happy with them. Hannah is always on top of everything for me. She is very responsive, she works quickly to address whatever I need, she’s always accurate, and she’s an awesome to work with. I can’t say enough about the awesome service I get with Hannah and Sitka Insurance. Everyone should be calling them!!

Philip Kessler Even when his two options weren’t ultimately what I was looking for Jack advised me accordingly and helped me through every step of the way even though it would not benefit him in anyway. He truly cared about me getting the right insurance for me. The combination of knowledge,insight , common sense and selflessness was something you rarely see in business anymore. A true pleasure. P Kessler Manhattan New York

Ken Hodges The agents are so knowledgeable and helpful. They make you feel like family. Ms. Liz is a life saver, and a gem of an agent. From day 1 she was helpful and made what can sometimes be a stressful experience a pleasure. This is what an insurance experience should be.

A Jaynes I recently had the pleasure of working with Auto Home & Family of Horseheads and I couldnt be more impressed with their service. From the initial consultation to the final policy selection, their team demonstrated a level of professionalism and expertise that truly stood out. Mike and Jim were incredibly helpful, They took the time to understand my specific needs and concerns, patiently explaining the various coverage options available. They focused on finding the best fit for my situation. What I appreciated most was their responsiveness. Whenever I had a question, they were quick to reply with clear and concise answers. The entire process was seamless and stress-free. I highly recommend them.

Tamika Scott I want to sincerely thank Beth for her time and dedication today. She was tasked with assisting me during a situation that had me feeling less than happy, yet she handled it with kindness, patience, and honesty. Beth’s knowledge and willingness to go the extra mile truly stood out. Her professionalism and exceptional customer service made a real difference. Thank you, Beth—I truly appreciate everything you’ve done for me! You are the true definition of great customer service!

James Formato Quick accurate information, made things happen for us. Very grateful