Bison Insurance Services, LLC - Williamsville (NY)

Earl Morris The Palumbo Agency is great! Tony is the Best! I have been with them for at least 20 years. Best rates anywhere and the best people.

Chad Siddall Claims were handled in a timely manner by a friendly staff. Joe and Jen did a great job!

Steven Bajdo Friendly staff also helpful, they always go out of there way to help me with my many insurance needs.

Andy Gesner The absolute worst customer service I have ever experienced. This company is a complete joke. I tried to provide NXG Insurance with my business, but it became clear to me quite quickly that though he had been referred to me, Chris DiTommaso was going to be unable to assist me personally. Instead, he sloughed me off to his co-employee Tanner Davis, and after many days of being ignored by both of them, despite me calling and emailing, I sent an email expressing my concerns. Tanner did call me shortly thereafter to tell me he did not appreciate me "being rude", claiming that it usually takes "a week or two" to receive a Workers Compensation quote (WOW! What a whopper of a lie, I was able to purchase my policy with Geico in less than a hour!). Obviously Chris did not share with Tanner that there was a palpable sense of urgency to have this policy taken care of in a timely fashion. Tanner did promise to get back to me by "the end of the day." The date of that call was Monday, March 17th, 2025. That was over a week and a half ago. I have still not heard back from him and I doubt I will. Obviously "Customer Service" was not something they were trained to provide.

Bigdog Rednwhite I am very very picky and the customer service here is the best very knowledgeable very nice and very professional and they dont get paid commission they got paid by the hour they serve all my insurance needs very happy

Brian Saltzer Very unprofessional company and atrocious customer service. Farmers never paid out a claim for missed time from work and never covered there portion of no fault medical payments. I cannot recommend Farmers insurance.

chanikya k Michael was incredibly helpful in getting me set up with home insurance. From the very beginning, he was professional, knowledgeable, and responsive. He took the time to explain all of my options clearly, answered every question I had, and made the entire process smooth and stress-free. He really went above and beyond to find the right coverage that fit both my needs and budget. I truly felt like he had my best interests in mind the whole way through. Highly recommend working with Michael if you’re looking for home insurance—you won’t be disappointed!

Neal Mcleod Most convenient, fastest, economical insurance agent I have worked with yet. Also, very friendly. Service is outstanding compared to other agencies.

Tiana P I had an amazing experience working with Anthony for my auto insurance. From the start, he was incredibly knowledgeable and took the time to explain all my coverage options without any pressure. He helped me find a policy that not only fit my budget but also offered better coverage than what I had before. Communication was fast and clear—every question I had was answered right away. It’s rare to find someone who’s both professional and genuinely cares about their clients. I highly recommend Anthony D Henry to anyone looking for a trustworthy, responsive insurance agent!

Marc s Needed my Vespa insuranced they are good but there is a fee for everything