Battisti Jewelers - Rochester (NY)

Jennifer Goldwasser I recently brought a necklace to this small jewelry store, to be replicated.  The place had been highly recommended to me as an alternative to going to the jewelry district.  There was a bit of a mix-up with the item at first, but ultimately, the necklace was reproduced perfectly.  During this whole process, I found Robert and his sister to be professional, knowledgeable, transparent, and honest.  They are good communicators.  I would absolutely use them again in the future, because finding a small business with this kind of integrity and customer service is so unusual, and because the quality of the work was excellent.  Their pricing was very fair.  This is a family business, and while I never had the pleasure of meeting Roberts mother, who founded the business, I can tell that she raised her kids right, and is smiling somewhere in the universe to see them carrying on her legacy so ably and so admirably.  Great work, great ethics--so important when you are trusting someone with your valuable (and sentimentally valuable) jewelry!

Jilly K Ive been going here for years for jewelry repair. They are wizards! Their prices are reasonable. I recommended them to my parents who also had a positive experience. My Dad updated my moms diamond engagement ring as a 35th wedding anniversary present. They did a beautiful job.

Mr. Sir Superb shipping department. Very kind and accommodating to drivers. We need more places like this

Cheri Swiencki Came from VA. First time at the exchange and were absolutely pleased with Gold of Milano Jewelry. We found a beautiful ring and am over the moon. Great price with needs and budget. Would recommend.

Catherine Aspling Zales has been great in every way. Products, prices, and service. They are always prompt and considerate.

Country Tile LLC I was being helped by Keri to look for a ring for my mom and she did an amazing job. She was absolutely helpful and provided many options. Thanks again Keri

MaryKate Baldwin Im a little late on this review. Back in November my fiance (boyfriend at the time) came to visit me. We havent seen each other for almost 8 months due to the pandemic and needed a well deserved vacation. He surprised me by proposing and had this whole plan worked out how we get the ring sized and have it shipped off to get it 5-6 weeks later. My parents had come to this place a few years back and had a ring sized here. I didnt know how long the wait time was so we dropped it off expecting at least a week. He didnt know our situation or anything. But still got it done extreme promptly. Taking less than 2 days to get my ring back.. that my fiance was than actually able to slip it on my finger and ask me again to marry him. Extreme friendly, relatable and great prices for wonderful craftsmanship. He even was able to place where my fiance was from in Nova Scotia because hes gone before. Thank you!

Beth L I had a wonderful experience with M Lemp Jeweler’s. Don and his family have been in business for many years, and it truly shows in his expertise and professionalism. He took the time to sit with us, patiently offering his professional opinions and thoughtful recommendations. His knowledge and attention to detail made the whole process enjoyable and stress-free. I highly recommend Lemp’s to anyone looking for quality service and expert guidance in selecting the perfect piece. Thank You Don Lemp!!