Robinson Jewelry Design - Poughkeepsie (NY)

Alexandra Arizmendi This has been thus far the most outrageous customer service I’ve ever had. I’ve never written down a review but this experience was so horrible I had to let my fellow pandora lovers know. First off, I was waiting for about 15 minutes in line and there was just a worker with a name tag Emily standing there not taking any customers. When the person in front of me kindly asked if she is available to help her she snapped and said “someone else will help you”. The woman in front had been taken by someone else and Ms. Emily decided to take me. She was being very snarky the whole time and just plain rude. I felt super rushed as she kept on asking me “which one are you going to buy?” but with such an attitude. I had decided to simply walk out because I did not want to shop in a hostile environment like this. Pandora needs to double check on its employees. I will never come back to this location.

Rob Olpinski Fantastic Jewelry store with an exceptional staff! They offer a wide range of services at reasonable prices, and take genuine pride in their work. Best Jewelry store in the area by far, and worth traveling to.

PARESH DOSHI Nilesh is an exceptionally honest and trustworthy individual. He is reliable, friendly, and always approachable. Whenever I purchase jewelry from him, I never have to worry about the quality, craftsmanship, or price—it’s always top-notch. He’s consistently available and responsive. We highly recommend him

Marcos Carreno I have nothing but the best to say about this jewelry shop! I have went in a few times to purchase items for my wife and have found beautiful jewelry at a very affordable price. The owner Mike was able to make my wife’s dream wedding ring, sized with specific diamonds and literally the best customer service anyone could ask for. If you are looking for something special for a loved one . No need to look any further stop in because you will not be disappointed. I will be returning to Monarch jewelers year after year for every occasion. 10/10

Jilly K Ive been going here for years for jewelry repair. They are wizards! Their prices are reasonable. I recommended them to my parents who also had a positive experience. My Dad updated my moms diamond engagement ring as a 35th wedding anniversary present. They did a beautiful job.

Devin OBrien Marisa was fantastic to work with, gracious (despite a crazy timeline) and created a spectacular custom band in which to set a family diamond for an engagement ring. My fiance said that she would never have been able to describe what she wanted her engagement ring to look like but that the ring is "absolutely perfect!" Her work is beautiful and full of individuality and character and her shop is wonderful. Highly recommend her work and working with her.

Jordan Jock Great service and I really love the place and they resizing the ring way cheaper than other places even if it was not their ring and I am more and happy to buy my wedding ring when I get married someday from there

Frank Palmeri I recently brought in a family heirloom that I wanted to melt down and recreate into a more modern piece that I would wear. Gemelli walked me through the entire process and helped design the perfect piece for me. The craftsmanship, quality of the diamonds, and execution of our design were far better than I could have imagined. Highly recommend!

Brenda Crawford Williams I found this shop after another shop closed early . I was so glad to find this hidden gem. My husband was able to find the perfect t gift .,there were so many beautiful pieces of jewelry. I could not decide what to get.So her grand father decided.When my granddaughter saw this gift .she was over joyed at the sight of her gift. The customer service was very good.

Just A guy and his silver Definitely the best place Im town when it comes to "whos paying top dollar". After making a few calls, they offered the highest amount for my silver. I stopped in there tonight looking to liquidate a small portion of my bullion and the experience was perfect. I will be going there again.