5 /5 Rich Hazleton: Jim has handled my insurance needs for about 10 years. He’s had my back and helped me through numerous life changes like vehicle purchases, apartment rentals, and most recently, the purchase of my first home. That process is never easy or straightforward for anyone… but Jim took care of me every step of the way. He cares, and he’s responsive no matter the time of day. He explains things well so someone like me can understand the ins and outs of homeowner’s insurance. Thanks for taking care of my family, Jim!