Ryan Bush - State Farm Insurance Agent - Canandaigua (NY)

5 /5 Todd Ridley: The family had a tree come down on our barn. I worked with Randi Kincaid at our State Farm office and she was very helpful on all our questions and helping me get all the information I needed to submit claim. Randi kept me updated on all information. She is an asset to that company.

5 /5 Ethan Swartwood: Seth was very helpful and knowledgeable throughout the whole process. They got us a home insurance policy when progressive would not even consider coverage and got us a great discount by bundling our auto. I would highly recommend anyone looking to switch or open a new policy to call them first, these guys are great!

5 /5 living the dream: Hello, I’m writing to share yet another positive experience in working with Randi at State Farm locally. I received excellent guidance regarding my insurance needs. I also had an excellent experience working with Bradly from their claims dept. in Illinois. A deer had totaled our car and these folks were truly amazing. Thanks!

1 /5 Kalie P.: Worst experience I have had with a company. I dealt with Nick and was looking for home insurance, when he offered to bundle auto to save. I agreed on the start date for my auto being the same start date as my home insurance. I already had paid up my auto insurance in full and was incredibly busy with closing on a house to worry about cancelling and switching auto. He proceeded to start the insurance two months early, refused to answer my text and calls, as well as issue a refund. When he finally did call me back, I asked if I could switch agents, and he refused. I then begged for assistance to get the auto started on the correct date and a refund issued. He cancelled my auto completely and proceeded to send me a “check” for 4.11 cents and not the 200+ owed to me. The check isn’t even filled out correctly and can’t be cashed. I am now going with a local company, getting a refund for my home insurance and cancelling entirely with State Farm. Lost a lifelong customer because I was refused a decent agent and given the most unprofessional experience. Do not recommend State Farm, and especially do not recommend Nick for your “agent”

5 /5 lauren natti: I am a new home owner as a single woman with one income, when I needed some serious guidance with home owners insurance, Randi Kincaid took the time to thoroughly explain my options in careful detail. I am so thankful that she helped me navigate through everything and was patient with my million questions as a first timer. Thank you Randi, you are a blessing!