5 /5 Donna Scarselli: We had some severe damage on our Conservatory Room from the Hail Storm at the end of May 2019. We were in touch with Allstate the next day, they were there to help immediately. They had an inspector to my house within a few days and everything was taken care of and settled before a week was up. The gentlemen that came to inspect the damage, Andrew was wonderful. He was helpful and answered every question. The gentleman we spoke to, who took Andrews report, Jordan, I could not have asked for a nicer person. He was informative, explained everything about the report and was very helpful. Our experience with Allstate and Hancock went very well. I have been with Allstate for well over 35 years and I have always been happy with their service. Thank you.