Progressive Insurance - Claims Office - Staten Island (NY)

Margaret Lacey Berman I usually pay all of my insurance invoices directly on the Nationwide website. This year we were lucky enough to pay off our mortgage so I needed to pay our home insurance directly. The website had not been updated and would not permit me to pay the insurance invoice. So whenever I have an issue I call Frank Manos he always can help me with my insurance challenges. In a matter of minutes Frank updated the situation he was able to accept my payment (I did not want it to be late) and made sure I was set up for next years payment. Frank Manos has always been an outstanding insurance agent and it is a pleasure working with him.

Vanessa McGinnis I have been insured with State Farm through Jim Rollo’s office for 5-6 years now and wouldn’t even think of going anywhere else. Justin (who is the rep I like to contact) is always extremely helpful/knowledgeable and has always helped me with any of my requests or questions! They do so well and are so pleasant that I decided to get my home insurance for my first ever home purchase from them as well. Top notch service every time, and I can’t say enough good things about this office!

Daniel Delorme Great service - focus is immediately on customer and their needs

Vytas Knygnesys Now that we use the talk part of our phones less often, one never knows how a service call will go. How many prompts will I have to go through to get to a person? Once there, how efficient will the process be? My insurance transfer process was a breeze! Phone answered promptly, and Graces support and efficient processing of the details needed to support my insurance transfer from one State Farm state to another went smoothly.

Fedor López This company provides great family coverage with no hassles. I feel like my whole family is covered and I don’t have to worry about anything.

Tamara Beech Ive been trying to work with Joe for a few years now. Hes been honest and responsive to our questions and told us if we had a better policy or not. Finally this year, we went with him as he could save us hundreds of dollars (our previous agent didnt try) . He was helpful every step of the way. So glad we changed agents and went with someone who seems like they genuinely care and arent lazy.

Andy Perez This agency made my switch from my old provider so seamless. Better coverage and lower rates.