Aflac Insurance - Plattsburgh (NY)

Margaret Lacey Berman I usually pay all of my insurance invoices directly on the Nationwide website. This year we were lucky enough to pay off our mortgage so I needed to pay our home insurance directly. The website had not been updated and would not permit me to pay the insurance invoice. So whenever I have an issue I call Frank Manos he always can help me with my insurance challenges. In a matter of minutes Frank updated the situation he was able to accept my payment (I did not want it to be late) and made sure I was set up for next years payment. Frank Manos has always been an outstanding insurance agent and it is a pleasure working with him.

Ron Linhart I have been a customer for about 20 years for my home, auto, rv, boat, motorcycle, and business. Insurance is the biggest expense I have, although a necessary one. Recently I have been thinking about getting other quotes. Before I could do so I had a tree fall on my home. I was advised the best way to take care of the damage and emailed receipts for several thousand dollars the following week. The NEXT DAY Debbie called me to pick up the check! Paid in full, right out of her account. Unbelievable customer service, right? Well I lost the check. I called her this morning to ask her to stop the check. Later the same day I had a new check in hand. I asked to pay the stop payment fee, but she wouldnt take it. I decided I dont need to shop for insurance. I dont know if I could have saved a few bucks, but I do know that the service Debbie gave me is the reason I have insurance in the first place. Thank you Debbie!

Boria Sax My wife and I have gotten our insurance from Paolillo for over a decade. He has always been very gracious, efficient, and helpful.

nusrat ekra The process of securing insurance for my US trip was so easy and efficient! I felt confident and supported knowing I had reliable coverage during my stay. Their service was too good.

d4vdd Nicole was great. Her clear communication gave me confidence. She laid out every option clearly and was responsive.

robert I have been doing business with Bob and his staff for several years now and they are great to work with. Anything I need, they go above and beyond to take care of and or to solve any issues that I may have. Also his staff La La is also the best. They make you feel right at home whenever I come by the office or whether its over the phone. They really are the best and make you feel like family. Thank you Bob and La La for all that you do.

Kristopher Bradt I am absolutely thrilled that Cindy was able to save me nearly $700 on my renewal! Makayla was able to finish the job when I stopped in to have "my proof of garage location" faxed to the insurance company. I have always been spoken to kindly and professionally by both of these wonderful individuals. I have referred people to them and will continue to do so. A+++

akeel sailan Hands down best rates, best service in upstate New York. They’re always there when you need them and get you going in minutes!!! Definitely recommended!