Non Profit Finance Fund - Detroit (MI)

alexandria Dina helped me get my personal loan quickly and stress-free. With being my first time applying for a loan, she was helpful and patient, and she emailed me back quickly too. The loan process itself was also very quick, I think I waited no more than two days for the loan to process, and then from there it was on my end to provide other needed info which allowed me to get the loan a day or two afterwards. Thank you, LOC, and especially thank you Dina!

John Lockheed My experience with Dylan Kruathofer was extremely disappointing. From the beginning, communication was poor — I constantly had to follow up just to get basic updates, and when I did get a response, it often left me more confused than before. There was little guidance through the process, and I never felt like my concerns were taken seriously. Getting a home loan is already stressful, and instead of making things easier, working with Dylan only added more frustration. I was left feeling unsupported and misled, and I would not recommend him to anyone looking for a smooth and professional mortgage experience.

stephen smith 25 years of providing excellent service.

Mary Fields My husband and I absolutely love banking here. Customer Service gets a 10. Very polite and always helpful. Thank you BFC for your awesome service.

Joel Duncan Under new ownership and causing many issues. Short version of the story: All FY21 tax documents were submitted by the firms required deadline - well over a month before the tax due date. The firm routinely over sold their abilities to handle the workload. The day before the tax due date they finally submitted an extension - after me requesting multiple times. After the delay / extension / poor customer experience - I drove 30 miles north to collect my documents. Two months later the IRS sends me a $1,300 bill for improperly filed tax extensions - they simply put zero on all amounts owed - so interest + penalty had to be paid - After contacting the firm about this bill, they refused to pay (because I took my business elsewhere) - I have in writing from the owner not to worry about any fees prior as the extensions were being filed (this was very well documented due to my concerns) - the IRS has waived the fee after reviewing this saga I am never one to bash a company for a single bad experience. This was a catastrophe of epic proportions. They are so unorganized. As of writing this - their google address is still not updated (~3 months after moving). I would highly encourage anyone considering this company to perform proper due diligence first.