Hantz Financial: Till Jaclyn - Clinton Township (MI)

Alex Senko You’ll never get a hold of a customer service rep, it’s all automated. There’s not even an option for you to request to speak to a real person. They don’t send out any of those payment booklets that every other financial institution does. God forbid you need to skip a payment, you’ll never reach anyone to get the approval on that. Accidentally paid twice for one month and need the money back? Sorry, you’re just gonna have to deal with it bc you can’t reach anyone. Worst loan company ever, I wanted to rate 0 stars, but obvi that’s not possible. Based off the other reviews, they don’t care to remedy any of these issues either.

Tom Rettenmaier Prior to retirement we visited 3 different “retirement specialists”. The first was Dennis Joppe who many people at my work enjoyed and did a great job managing their monies. The second a mid 30’s investor and the third was a social security specialist. The second guy was very likeable until he started slamming Dennis Joppe, which is a “turn off” for us if you have to slam your competition. I had to finally tell Justin to never contact us again to stop him from calling or emailing us. The third investor specializes in maximizing your social security which basically means not drawing until age 70. She was excellent, but both my wife and I were not in favor of delaying our social security. We saw Dennis Joppe for 1-1/2 years before we retired and I had given Dennis a portion of my Roth monies to invest. Dennis and my wife hit it off and suggested taking a portion of her 401k monies and investing those in a Prudential index annuity which would bring in a guaranteed amount of money very month. In the 2 years since retiring, we couldn’t be happier with Dennis or his Assistant Vicki. Wonderful people!

Jean Edson Charles Its been a few months since I went to the bank, I never had the chance to comment, I liked the service they gave me, they really helped me, especially Akkari, shes very knowledgeable she has a lot of patience and is really understandable I advise everyone to go there, you will get good services

Thomas Hudak I’ve had a great experience here. The staff is always super friendly and helpful. You can tell they actually care about their members. Every time I go through the drive-through or stop in, I’m greeted with a smile and quick service. Everything is easy to understand, and they’re great at explaining things if you have questions. Way better than dealing with a big bank.

Erica Rabideau I just had to write a review for the outstanding customer service I have received and continue to receive from Darius and Lauren at this branch. They have gone above and beyond and have been so kind and understanding and helping me with all of my problems and really taking the time to explain everything to me and make sure there is a clearly understanding. You truly tell how dedicated they are to helping customers and I cannot thank them enough. Again Darius and Lauren, Thank you so much!