Fifth Third Bank & ATM - Wyoming (MI)

1 /5 Nia: Stephanie is the nastiest, most disrespectful bank teller that I have ever encountered. And today was not my first unpleasant interaction with her. Not only did she make a point to ignore me when I entered the establishment, and speak to the very next person to walk in, she also was extremely rude when “helping” me. Hire better people.

1 /5 Alan Haarsma: We left 5/3 8 or 9 years ago b/c of the incompetent help. {Passing our money to the car next to me in the drive through, and then telling me there is nothing they can do about it,etc.,etc.} Several months ago we were suckered back in b/c of cheap interest rates on a credit card.My wife spent an hour and a half in this branch trying to get an additional user on the credit card. Filled out paper work so they could fax it in and have another card in three days and save a bunch of mailing time. That was nearly 4 weeks ago and we now find out nothing was ever faxed from this branch and no one knows what happened to the paper work. It is a good thing banks have a lot of money to waste because if I ran my business like this I would be out in a year. Sad to see nothing has changed in the last years that we were there.

5 /5 Craig Schuel: Stephanie knoll is a wonderful personal banker. She always takes great care of me and I would recommend this bank just. Because of her.

1 /5 Shenai: Got approved for a mortgage. But then after 3 months of searching for home was told by VERONICA PACKER that she wont pre approval me again till i show her where am getting money for closing, at the first she told me i was good with 3% then she changed to 5% but did not find out about that till i saw something i like. It took her ages to email us back even. Everytime was a different change and the only way I would find out about the change was when i contacted her. She needs to learn how to communicate to people. I wonder what she be doing in that office if she cant answer her emails. You get paid to do your job so do it RIGHT.

5 /5 David Munoz: I think the name of the person that helped me was Rossell. She was a sweetheart helping me with everything I needed today. Ive had problems with this bank before but I feel like I can comfortably bank here now. We even had a nice conversation about New York.