The General - Covington (LA)

Rashawn Davis Excellent customer service is the number one job in any company! It is the personality of the people within the company that keeps customers coming back. Shelton Berry is the reason I choose Liberty Mutual. His exquisite approach to customer service and his impeccable knowledge of the services being offered is unmatched.To earn the respect of your customers, you first have to respect those customers. That is why Shelton Berry behavior is embraced, he truly understands the value of caring within service. Thank You Sir!

Dustin Boudreaux Doug and his whole team are very knowledgeable and really care about helping you find the best policy for you! Everyone is so kind, helpful and responsive. I’ve had my car and life insurance with Doug for about 8 years now. When I got married, I knew I wanted my husband’s vehicle insurance through Doug’s office as well. I’ve always felt confident with State Farm & Doug’s 5 star team. This is an office of great people and they will take good care of you!

Johnny B Bell Great job as always

Tracie Weldon Jeff was very thorough with what everything meant and how this process was gonna work. Im so glad i found him through my friend and will be sending everyone i know to him!

Linda Bard They are professional and very quick to address your questions and concerns should you have a claim. Great service!

Donald Pickle Mr Fear met all of our expectations He kept us informed and led us through the process of making the change from our auto insurance holder to Allstate. He made sure we received all of the discounts that were available. We were also available for a significant discount on our home owners insurance. Insurance is not always a pleasant discussion but he made it very easy to deal with. I would recommend the Fear Agency to anyone thinking of making a change in their insurance coverage. Thank you Mr Fear!

Gregory I cant say enough good things about my experience with Amy at Freeway Insurance! She has been incredibly helpful in managing my car insurance. From the moment I reached out, she made the process smooth and stress-free. Amy is knowledgeable, friendly, and always goes the extra mile to ensure I have the coverage I need at the best price. If youre looking for someone who genuinely cares about her clients, Amy is the person to see! Highly recommend her services!

Lee Riser I’ve had an outstanding experience working with Gregg Phillips State Farm for both home and auto insurance for 15+ years. Not only are they professional, knowledgeable, and responsive, but Gregg also truly goes above and beyond for his clients. When I had to file a claim during a particularly difficult time, Gregg stepped in with compassion and clarity, making the process smooth and far less stressful than it could have been. He took the time to explain every detail, advocated on my behalf, and ensured everything was handled quickly and fairly. It’s rare to find someone who brings both expertise and genuine care to their work. I highly recommend them to anyone looking for reliable insurance support.

Emory Thorne Fantastic experience with Walch Affordable Auto Insurance Agency! They found me a great rate, and their team was so knowledgeable and friendly. It’s hard to find honest and affordable insurance agencies, but this one is a gem in New Orleans. I’m so glad I found them—five stars all the way!