Harris General Insurance Agency - Kenner (LA)

Timothy Snell They are nice ppl

Manuel Lorenzo Judith found me a better montly rate, She was vert kind an patient. she understood what I needed and Speaks Spanish. If you need help with your insurancd in Spanish, come see her

Marjorie Ambrose I have been with this company for three years. Before Ida, Danielle was always looking for the best price for homeowners insurance while also looking at a reputable company that could handle hurricane claims if such a need arose. Last year, she emphasized the cost of wood was going up, so I needed to increase coverage. The homeowners rate went up, but she emphasized I needed to accept the increase so that I would be fully covered. Well, Ida happened on August 29, 2021. Thankfully, I was fully insured. However, it is was what happened after Ida that will make me a Terrebonne Insurance Agency customer for life. I called Danielle, when the phones began working, and explained that a major expense--house lifting and leveling--was not being accepted or paid for. I also explained several other concerns I had about supplements from my insurance company. Danielle began calling my insurance company and talking to the agent. Later, Tammy took over the claims portion of the company, and she also began emailing and calling the insurance company agent as well--while always including me on the emails and calling me to keep me updated. I got the supplement I was seeking! I can now finish repairing my home! I cannot explain how thankful I am for Danielle and Tammys help with this claim. I have never had to file a claim of this size before--my house had to be gutted, lifted and leveled, and then fully repaired. While other people were calling lawyers, I called my insurance agents, and they worked for me, and were obviously very effective. Clearly, the agents at Terrebonne Insurance Agency truly care about their customers. It is not just something they say; it is a statement that they truly mean! Thank you Danielle and Tammy! You have a customer for life!

Lisa Grabert I would like to give a big shout out to Donna Blanchard for her exceptional service today. My husband and I went in with questions on our flood insurance and she explained everything going on with the Fema program. She was very knowledgeable on everything we needed to know. Checked on all our policies and even informed us of a defensive driving discount we may be interested in. Thank you Donna for all your help! Lisa and Cliff Grabert

Clarence Harvey My wife and I found ourselves in the present of an angel. Maria was nothing short of true compassionate professional her attention to details restored our faith in humanity helping one another should be honored. If we could rate her professionalism it would be off the charts

Angela Garrett Excellent customer service. Wesley is an excellent and proficient agent and the ladies in the office are always very helpful.

Brenda Johnson This is an excellent agency with a professional staff that are highly efficient, courteous and willing to go the extra mile to take care of all your insurance needs! We highly recommend this outstanding agency for all your insurance needs!

Lyndon Severin Friendly staff selling good insurance products.

Coryn Knippers Jami Marras helped us with our life insurance policy recently and really was so helpful! She was very knowledgeable and able to do everything over the phone which made it so easy with a busy schedule. She was able to educate my husband and I on what would be best for our family and made this process so easy and stress free. Thank you for helping us and answering all of our questions! You are incredible at what you do!

Susan Marshall They were very helpful in finding the best coverage & price for house & car insurance. I would recommend them to anyone.