Cliff Ourso - State Farm Insurance Agent - Gonzales (LA)

T.J. Hurst I want to thank Tonya Moss (and all the State Farm folks) for such a pleasant experience. I recently was shopping for cheaper rates for my home, vehicle, barn and shop buildings. I got a quote super fast and she answered all my questions. The paper work/application was filed quickly as well, and I am now a happy new customer of State Farm Insurance in Jonesboro, LA.

Andrew Case Best office to ever help with my insurance needs thank you!!

Marjorie Ambrose I have been with this company for three years. Before Ida, Danielle was always looking for the best price for homeowners insurance while also looking at a reputable company that could handle hurricane claims if such a need arose. Last year, she emphasized the cost of wood was going up, so I needed to increase coverage. The homeowners rate went up, but she emphasized I needed to accept the increase so that I would be fully covered. Well, Ida happened on August 29, 2021. Thankfully, I was fully insured. However, it is was what happened after Ida that will make me a Terrebonne Insurance Agency customer for life. I called Danielle, when the phones began working, and explained that a major expense--house lifting and leveling--was not being accepted or paid for. I also explained several other concerns I had about supplements from my insurance company. Danielle began calling my insurance company and talking to the agent. Later, Tammy took over the claims portion of the company, and she also began emailing and calling the insurance company agent as well--while always including me on the emails and calling me to keep me updated. I got the supplement I was seeking! I can now finish repairing my home! I cannot explain how thankful I am for Danielle and Tammys help with this claim. I have never had to file a claim of this size before--my house had to be gutted, lifted and leveled, and then fully repaired. While other people were calling lawyers, I called my insurance agents, and they worked for me, and were obviously very effective. Clearly, the agents at Terrebonne Insurance Agency truly care about their customers. It is not just something they say; it is a statement that they truly mean! Thank you Danielle and Tammy! You have a customer for life!

Dedra Ross Guillory Gotta have THAT

Sandra Saavedra Ms. Kadra Taylor has always been friendly, helpful, informative, and all around great to work with for my home insurance and flood insurance. I really appreciate the personal touch she brings to her interactions with us. I highly recommend this agency!

Sunshine Martinez I made my insurance payment over the weekend 6/20/25, but the payment didnt show up in the system. I called Freeway and spoke with several people but all they could tell me was that they didnt see the payment. I received a text stating that my insurance was canceled so I panicked and went into a local office. I explained my situation to Jen and she immediately gave me peace of mind saying that the company was aware of the situation. She told me to email her my proof of payment and she will take care of everything and contact me when everything is fixed. She did just that ! She emailed me later in the day to let me know that she submitted the ticket, and she contacted me this morning to confirm that everything was correct and I indeed have car insurance. The thing that pleased me was that she told me what she was going to do and kept her promise. Give Jen a raise she deserves it good customer service should be rewarded!

Regina Pierce Wonderful people and always available for help and advice. Highly recommend

aymara reddoch This freeway agency is really good. Mrs. Cortney Himel was very helpful and she did a wonderful job to get a new policy of half of the price of what we were paying. Thank you so much for your great customer service and patience with us! I highly recommend it them!

Jenny Soderquist A huge thank you to George Boutwell for being so kind and helpful in a stressful situation after snow/ice storm. I have been a customer of Scriber Insurance Agency for years.