Tag Rome - State Farm Insurance Agent - Shreveport (LA)

Angela LeMaire Always professional, very friendly. I know I can trust them to put my insurance needs first. Love the staff and owners!

loretta henry I want to thank Ms. Jennifer Jackson for the outstanding customer service she gave me. This location is the nicest, cleanest, friendly, and professional establishment I have ever visited. Ms. Jennifer Jackson is the BEST! Freeway insurance company in Lake Charles has the BEST MANAGER & EMPLOYEES. Ms. Jennifer Jackson is so knowledgeable. She helps get you the best deal that fits your needs. I cant thank her enough. They need more people like her in the insurance world. All the desk was full of happy customers. I would like to think every one of them. Every customer left out with a smile on their faces. Thanks, Freeway, for a great branch!

S I I lost my insurance card and needed it on a Friday afternoon. They emailed it to me immediately without hesitation. Extremely friendly and helpful. Outstanding customer service!

Jeff Miller Contacted Amanda Hotard, at Glen Liuzza Allstate office for a quote. I was contacted the next day by phone but I was busy at work. She emailed the quote and then reached out to me after 5 pm by phone. Of course, the quote was accepted. I also spoke to Kristy Strauss about different options and another couple of policies and she stayed on the phone with me after 5 pm and successfully and patiently helped me with my questions and requests.

Kenny Junn While looking for a State Farm insurance agent, We came across the Michael Smith Insurance Agency and decided to make an appointment. We called the agency and the call was quickly answered by a nice lady who introduced herself as Claudia and she quickly set up a date and time for us to speak with Mike Smith. On our appointment date, We arrived at the office and the person who set up our appointment, Claudia, met us with a smile and proceeded to introduce us to Michael Smith. Mr Smith spent an entire hour with us answering questions on coverages and offering suggestions for both our automobile and home policies. We left the agency knowing that this would be the right insurance agency for our family. The pleasantness and professionalism of Mr Smith and his entire team is admirable. We highly recommend the Michael Smith Insurance Agency for insurance needs both new policies or a review of existing policies.

Tara Singleton I always have a great experience getting whatever I need taken care of. Nicole does and excellent job every time

Precious Rowe Demetria Nolan was amazing. She was very polite with patience. She was very outgoing. She was very helpful. I recommend that every one ask for her. Demetria I know your parents are very proud of the woman they raised.! I totally don’t know this lady but I wish I did with that beautiful spirit.! God bless

Mauria Caldwell We recently built a new home and initiated home owners insurance with Clays office. Months later we finally got our monitored alarm system certificate to their office. Clay promptly refunded us the amount of our homeowners that we were charged without the discount (for having a monitored alarm) for the months that weve had the service! They went above and beyond to save us money!

Bart Nelson Great people to work with! My agent, Maddison Ezell is so nice and knowledgeable about their services!! Ross and Holden Laris are racer that understand the racer needs! Finally an insurance company that does what they say they will do!!