Freeway Insurance - West Monroe (LA)

Francis Cabrera I have been a customer for this agency for several years. There service is excellent. I am not talking only about claims either. I just refinanced my home and although we provided proof of insurance, but the mortgage holder did not get it. The mortgage co. was going to purchase insurance for me and bill me for it. One email to Vina and presto problem resolved. Thanks for the great service.

Claude Manning Full payment for my policy was required when the policy became effective. A month later it was cancelled because of an inspection of the roof. I had a roofer inspect the roof, and he advised me the roof was in excellent condition and had 7-10 years remaining life. I provided this information, but they would not reinstate the policy. I have been informed by access that I will not get a refund for at least 14 days.

Pamela Hebert It has been such a pleasure being a customer at this location. I have always been treated with kindness and patience. They handle my payments by phone and makes my life easier. At times I have gone in the location and was always made to feel appreciated. Anyone looking for a new agent I would highly recommend.

Rich August Just no

Lindsay Marks Excellent Service! Stephanie went above and beyond to help me with many needs. She made it easy, fast, and was very knowledgeable with anything I needed to know. She helped me with every insurance across the board! Auto, camper, and house insurance! Highly recommend and made for a great day still being covered with insurance and saving money!

Michael Nguyen I recently had the pleasure of working with Haley from State Farm and I couldn’t be more impressed with the level of service I received. From the very first interaction, she was professional, knowledgeable, and genuinely attentive to my needs. Haley took the time to thoroughly explain my policy options, answered all my questions with patience, and helped me find the best coverage for my situation. Their expertise and dedication made what could have been a stressful process incredibly smooth and reassuring. What truly stood out was her responsiveness and willingness to go above and beyond—whether it was following up promptly or clarifying details to ensure I had complete confidence in my decision. It’s rare to find someone who combines such professionalism with a personal touch. Thanks you Haley, I feel well-protected and valued as a customer. I highly recommend her to anyone looking for reliable, customer-focused insurance assistance. Outstanding service! ★★★★★

Christopher Show Wonderful experience staff is very professional and helpful

judd hadley He has been really helpful with my insurance.

Brenda Mack Taylor was absolutely the easiest agent I’ve ever worked with. Not only did she save me $, but she also worked with me throughout the process. I had a fantastic experience working with Taylor at Alexis Ducorbier -State Farm Insurance. They were knowledgeable, professional, and incredibly patient throughout the entire process. They took the time to explain everything clearly, answered all of my questions, and made what could have been a stressful situation feel simple and smooth. I Highly recommend! I had an awesome exeriences and I highly recommend them and have.

Jason Dickens No better service to be found! I moved all my vehicles over from State Farm, and when we bought a new house I never looked anywhere else! Great people!! 10/10 recommend!