Shelter Insurance - Dustin Goynes - Alexandria (LA)

Chef BC Cherry Letter of Praise for Claims Adjuster Keshai Marshall Farm Bureau Insurance 8640 Business Park Dr Shreveport, LA 71105 Dear Farm Bureau Leadership, I am writing to extend my heartfelt gratitude and praise for the outstanding service provided by Claims Adjuster Keshai Marshall during a recent and devastating experience. Following a horrific home fire that caused extensive damage to my residence on Brookbriar Dr. in the 71107 zip code, Keshai demonstrated a remarkable level of professionalism, efficiency, and compassion. From the very beginning, she treated me with the utmost respect and care, handling my claim as though I were a member of her own family. She provided clear, detailed information on what I could expect from Farm Bureau and guided me step-by-step through the claims process. Her ability to explain the procedures in a transparent and reassuring way helped me feel supported during an otherwise overwhelming time. Most importantly, Keshai ensured I understood the assistance Farm Bureau would provide regarding my displacement after my home became uninhabitable. Her responsiveness, empathy, and dedication to her work brought me peace of mind and confidence that I was in capable hands. Keshai Marshall exemplifies the highest standards of customer service and professionalism, and I am deeply grateful for her commitment to her clients. Please recognize her for the exceptional work she is doing—she truly represents Farm Bureau at its very best. With sincere appreciation, Rosie Brown Brookbriar Drive Shreveport Louisiana

Precious Rowe Demetria Nolan was amazing. She was very polite with patience. She was very outgoing. She was very helpful. I recommend that every one ask for her. Demetria I know your parents are very proud of the woman they raised.! I totally don’t know this lady but I wish I did with that beautiful spirit.! God bless

Michael Smith Consistent service and help throughout the years.

jonathan mcmanus They did a spectacular job of working with me to get a reasonable quote for my car insurance! I definitely recommend them. Ms. Dawnn Rommes was exceptionally patient, polite, and friendly as she looked for ways to assist me-and in the end-came up with the best policy I could find. Thanks again!

Darryl Howard Very good service

Alexis Knowles Jessica L., was very informative and professional throughout the call. She took her time by answering all of my questions and making sure I understood everything before ending the call. Despite, distractions from children in the background. A1 quality service. Thank you Jessica.

Marissa Colton did an amazing job getting me the best policy with the most affordable price!! definitely recommend!!

Paul Reed Atkinson Cheap Car Insurance of LA provided excellent service from start to finish. They found me cheap car insurance that didn’t skimp on coverage. I felt valued as a customer, not just another number. Can’t thank them enough!

Gaige Chilton My agent Mike was extremely helpful and he got me the best deal on auto and life insurance on the market!