Scotty Mathews Ins Agcy Inc - Lake Charles
Jamee Stewart I use Scotty Mathew’s because my grand father uses Scotty Mathew’s. Never had a bad experience and Kate in the office was super helpful and did a great job for me. 10/10 recommend these folks
1 /5 Y I: HORRIBLE SERVICE! This insurance company is the worst Ive ever come across! They are extremely rude and seem so shady.. they dont tell the agency thats selling for them certain policies. I was told since I activated on the 7th then my bill will be every 7th then I pay on the 6th one month and find out my policy was terminated because of no payment and when I dipute the fee they tell me the third party was supposed to tell me about the policy that they are technically only 15 days but then they give me like a 12 day grace period so it makes up theonth but depending on the amount of days of the month the due date changes.so I call the third party and they say they didnt know but covered the cost for me.. now I called to pay my bill yesterday and they were closed (which they dont say its only certain hours on the bill) and I try paying on the website which conveniently its down and I call to pay my bill accepting that I have to pay the fee and the agent that answered is extremely rude and continues to cut me off so for the second time I am forced to explain to the representative that she must here me out completely before speaking over me. its infuriating!
