1st Team Insurance Agency - Baton Rouge (LA)

BRIGITTE KELLAR Randy has helped me to save thousands of dollars when helping me to chose insurance policies with more coverage and less cost than Citizens. Insurance agents should try to help their clients save money and it they don’t do their jobs while just collecting the residuals seek new agents. I highly recommend Randy. He is knowledgeable and patient and understands the rising cost we have all seen is devastating.

Lynn H This has to be one of the best customer service experiences I’ve ever encountered with an insurance agency. From the person who answered the phone to the person I got transferred to. They made small talk with me about my day and my upcoming vacation while they were waiting for their system to upload my request. Told me I would have the information the next day and I did NOT have to follow up with them. Just as promised, it was sent to me in a timely manner. In a day and age where customer service is severely lacking, it was an absolute pleasure speaking with them and interacting with them to complete my request. Great great GREAT job! I will absolutely recommend this insurance company to anyone looking. Keep up the phenomenal job!

Julie S I’ve had nothing but excellent experiences with Tina’s Agency! The team is knowledgeable, friendly, and always quick to respond when I have questions about my home and auto insurance policies. They take the time to explain everything in simple terms, so I always feel confident and safe with my current coverage. It’s clear they genuinely care about their clients and go the extra mile! My personal associate, Jacie Bryan, is a true GEM! She is so kind, knowledgeable and trustworthy and always keeps me in the loop about any changes or suggestions regarding my policies! If you are looking for an agency that cares, I highly recommend the Tina Livingston Allstate Agency!

Mauria Caldwell We recently built a new home and initiated home owners insurance with Clays office. Months later we finally got our monitored alarm system certificate to their office. Clay promptly refunded us the amount of our homeowners that we were charged without the discount (for having a monitored alarm) for the months that weve had the service! They went above and beyond to save us money!

priscilla brisker My husband and I received courteous and informative responses from Michelle Bailey. She went beyond by giving solutions to help us lower our monthly and available discounts for seniors. As well as the perks on our coverage.

Tiffany Young If I could I would give 10 stars. I dont have such a sour taste about insurance anymore. Hailey has great customer service, patients, and friendly. I had a very welcoming experience when I went to the office as well. Thanks Hailey F.

nikki payne This agent goes above and beyond to help. Shes very professional/courtesy/ and most of all efficient. She has helped me out so many times. I have called her and panic mode and all she does is calm me down and help. Thank you so much Mrs. Deindia for always being their when I need help. You are the BEST!!!

R Horrible I wouldnt recommend this company to anyone.

Sedric Wilson In my opinion, theyre the best insurance company in north Louisiana, and all the employees.