AAA Metairie Insurance and Member Services - Metairie (LA)

lauren cernosek Stacy was extremely helpful in getting our IDP and went above and beyond to explain the membership to us.

Brandy Luker We have been working with Millie since 2021 when we first moved for our home and auto policies and I know that she has our best interests at heart and I can rely on her when I am not understanding or have "what it" questions. She is efficient, timely, patient and kind especially when I am having interpretation issues. Highly recommend if you like a more personal service feeling.

Alisha Sylvia Super easy to get everything done! Worked directly with Ragan. He was very informative. Easy process to take care of all of our insurance needs.

Brandon Duhe Nikki was the representative that assisted me and she was very good at helping me through the process. She was able to save me a substantial amount of money, all the while being very polite and informative about the coverages.

Marjorie Ambrose I have been with this company for three years. Before Ida, Danielle was always looking for the best price for homeowners insurance while also looking at a reputable company that could handle hurricane claims if such a need arose. Last year, she emphasized the cost of wood was going up, so I needed to increase coverage. The homeowners rate went up, but she emphasized I needed to accept the increase so that I would be fully covered. Well, Ida happened on August 29, 2021. Thankfully, I was fully insured. However, it is was what happened after Ida that will make me a Terrebonne Insurance Agency customer for life. I called Danielle, when the phones began working, and explained that a major expense--house lifting and leveling--was not being accepted or paid for. I also explained several other concerns I had about supplements from my insurance company. Danielle began calling my insurance company and talking to the agent. Later, Tammy took over the claims portion of the company, and she also began emailing and calling the insurance company agent as well--while always including me on the emails and calling me to keep me updated. I got the supplement I was seeking! I can now finish repairing my home! I cannot explain how thankful I am for Danielle and Tammys help with this claim. I have never had to file a claim of this size before--my house had to be gutted, lifted and leveled, and then fully repaired. While other people were calling lawyers, I called my insurance agents, and they worked for me, and were obviously very effective. Clearly, the agents at Terrebonne Insurance Agency truly care about their customers. It is not just something they say; it is a statement that they truly mean! Thank you Danielle and Tammy! You have a customer for life!

Jessi Nezat My parents have had them for decades and then weve been with them for many years and have always had such a great experience! Lauren and Tasha are both such a pleasure to work with! From working on our policies and getting the best deal, to going the extra mile to help with a third party situation- Ive always had nothing but positivity and quick responses! Highly recommend them!

Brett Morris Great company and very easy to deal with for business insurance and other needs.

Tony Knott They are very nice and honest to deal with. They try their hardest to find you the most affordable policy to use for home, auto, workmans comp, business, etc. The DMV part is also fast and very convenient.

Gladys Emerson Melissa and Dia were so lovely. I genuinely appreciate their time and effort in my time of need. Thank you so much Peggy Sullivan for fabulous service again. Great experience during such a trying time.

Destony Patterson Thank y’all so much for your help. The insurance companies I looked at were very high but one call to national general insurance.