AAA Metairie Insurance and Member Services - Metairie (LA)

5 /5 Joshua Hinchie: Everyone on staff (especially Virginia!) was very kind and friendly, and made it super easy and painless to get my International Driving Permit. The automated call center, on the other hand, is useless. Just go in person.

1 /5 The junkdealer: If your thinking your gonna get the same service from here that you receive in other states, think again. This entire office if all about that "NEW ORLEANS" attitude. If you even sound unhappy that will just completely alienate you and not return any calls or emails. I am a 5 year customer of insurance and roadside , and Zachary, and the girls in this office are absolutely just unconcerned with anything that requires effort. Just read the reviews. I would say go elsewhere , but AAA is a unique product. You have been warned, this place gives AAA a bad name, but is absolutely on par with the level of service you come to expect out of "NEW ORLEANS" . Such a shame that AAA allows this level of arrogance and incompetence to take over a location.

2 /5 Andrew Squitiro: No option to just speak to an agent. I picked something random, got transferred to someone, they answered, uttered something unintelligible, and then put me on hold again.

5 /5 Redhotgurl: Beyond and above expectations! Thanks to Warren at AAA I unfortunately had to use my first towing with the agency. He came in a matter of minutes and was very professional with dealing with my vehicle. He was knowledgeable about his job and transported my vehicle to get fixed. No driver wants to go through this devastating situation but I’m thankful to have been a member of AAA.