Shelter Insurance - Leonard Doughty - Shreveport (LA)

Candice Landry I love this business! Always professional and have always helped me find the best companies and rates for what I needed! I changed addresses and an employee actually reached out to me to inform me that with the company I was paying through, increased my rate over $100 due to the new location I was living. She then Proceeded to find a different company with a much better rate for me! Always helpful! I definitely recommend using them!

Sue N I recently had the pleasure of having Ms Mandy LeBouef, State Farm Licensed Account Producer and Insurance Provider, assist me with changing my insurance provider to State Farm insurance company. Ms. LeBouef, diligently worked with me and also my former insurance company’s representatives and was not only extremely kind and patient but was extremely knowledgeable of every aspect of the new State Farm policy I purchased.She made me feel valued, not just as a customer but also as a person. And although I only heard her voice and didn’t see her face over the phone, each time we spoke I could “feel” the smile on her face. She was pleased to be helping me. Mandy went above and beyond, pleasantly, to answer any questions I had. Businesses need more positive, kind and willing employees like Ms. LeBouef. Thank you so much, Mandy. Sue N.

Nanessa Bonvillain Monique McMillan has been my agent for years and she is absolutely the best! Great customer service. Always does her best to find the lowest price policy and delivers quick responses to any questions you may have! I refer her to others all the time! She is truly an asset to the company

Heather Hays Tim is a fantastic agent and we trust him with all of our insurance needs.

VERA LANDRUM I appreciate the knowledgeable, courteous and professional service that I have received.

Brandon Duhe Nikki was the representative that assisted me and she was very good at helping me through the process. She was able to save me a substantial amount of money, all the while being very polite and informative about the coverages.

Rashawn Davis Excellent customer service is the number one job in any company! It is the personality of the people within the company that keeps customers coming back. Shelton Berry is the reason I choose Liberty Mutual. His exquisite approach to customer service and his impeccable knowledge of the services being offered is unmatched.To earn the respect of your customers, you first have to respect those customers. That is why Shelton Berry behavior is embraced, he truly understands the value of caring within service. Thank You Sir!

Jessica Walther Excellent experience working with this agency. The staff is friendly and knowledgeable. They assisted me with business and home insurance. I would highly recommend this agency.