Blaine Newby - State Farm Insurance Agent - Lake Charles (LA)

Rashawn Davis Excellent customer service is the number one job in any company! It is the personality of the people within the company that keeps customers coming back. Shelton Berry is the reason I choose Liberty Mutual. His exquisite approach to customer service and his impeccable knowledge of the services being offered is unmatched.To earn the respect of your customers, you first have to respect those customers. That is why Shelton Berry behavior is embraced, he truly understands the value of caring within service. Thank You Sir!

Jarret Sherrard Cierra is amazing and walked me through everything. She was very patient with me as I took some time to make a decision and I couldn’t have felt more comfortable. Highly recommend going to her if you’re looking for coverage!!

LaCreshia Turner Ms Sophia made my day by staying after hours to receive my payment for my auto insurance! That was an amazing gesture I really appreciate her!!! Thanks Ms Sophia

Velma Jensen I have consistently received exceptional customer service from Life Insurance Co of La. Their representatives are courteous, patient, and knowledgeable. They provide detailed explanations of policy options, making it easy to choose the right coverage. Their prompt response to inquiries or claims shows their commitment to customer care. I am grateful for their professionalism and efficiency. I highly value their customer service and would confidently refer them to anyone in need of auto insurance.

Jessi Nezat My parents have had them for decades and then weve been with them for many years and have always had such a great experience! Lauren and Tasha are both such a pleasure to work with! From working on our policies and getting the best deal, to going the extra mile to help with a third party situation- Ive always had nothing but positivity and quick responses! Highly recommend them!

Alison Gonzalez I had a great experience working with Jennifer for my home & auto insurance. She was very professional, knowledgeable, and took the time to explain everything clearly. I really appreciated how easy she made the process and how she helped me find a policy that fits my needs and budget. If you’re looking for someone trustworthy and reliable for insurance I highly recommend Jennifer and Coffey insurance agency

Tammy McCalmon I’ve been using GoAuto for a few years. I had an issue with my policy recently and the lady at the Monroe office stayed on the phone and worked with me til we got the issue fixed. She was super friendly and very patient with me. Most insurance companies would have been rude and not helpful at all. Kudos GoAuto!!! Keep up the good work.

Nely Marcantel I dont understand the bad reviews at all. I wish I could give this place 10 stars. After being totally screwed over by State Farm and Go Auto I called Farm Bureau. I had the pleasure of talking with Mr. Darren Theriot. He is a helluva good guy. I needed insurance on my pickup right away. Mr. Darren said "not a problem" and went to work. I sent him what he needed and less than 30 minutes later I had full coverage insurance on my truck for $136 a month. I was at work and in Texas at the time so everything was done over the phone. He sent proof of coverage to my phone and told me I was good to go and that Id get my insurance card when I went in and signed everything. I was able to go by there a couple days later and sign everything. While the receptionist was showing me where to sign Mr. Darren took a minute to walk out to the lobby, shake my hand, and thanked me for choosing Farm Bureau. Him doing that told me all I needed to know about Farm Bureau. I highly recommend them to anyone needing car insurance.

Emanuel Milton Love them! My first experience with Safe Lily I didnt feel like just a customer the care and time put they put into my policy made me feel like family. I always refer anyone to Safe Lily because theyre reliable, professional, and genuine about getting you the policy you need to ensure your peace of mind and protection. They have helped me secure my events for about 4 years now. I always refer them to anyone!

Lexie Hebert They have the friendliest people and were such a big help with finding the best policy to fit what I needed. I would absolutely recommend them to anyone looking!