Lemoine Insurance - DeRidder (LA)

Hailie I can not say enough good things about Mrs. Shelley! She was nice, patient and so helpful! She is the BEST! She was so caring and took her time helping me! I am very thankful she was able to help me get insurance.

Damien Abrusley Ive been with Accessible Insurance Agency since 2021. Ive been very pleased with their service. I give them five stars because of my sales reps honesty. I sense that Clint actually cares about me as a client and isnt just trying to sell me a policy. I highly recommend them!

Alanna Shea Farm Bureau is absolutely amazing! They always always take care of everyone! All the people who work there are great and friendly and make you feel so comfortable! I always have and always will recommend them to anyone! Not only are they great with their customer service but the prices are amazing as well! They always work with you on everything! And the two ladies at this particular office are awesome and sweet! They are happy to assist and always have a friendly smile on their face! I just left the office the other day and felt so good about my time there that I made it a point to come and write a review. They’ve always been great but I definitely feel I should share this and let people know that this is where you need to come! I also know Steven Vaughn from my last job and he is the nicest guy I’ve ever met so either way either place you’re going to be taken care of. Thank you guys for always being friendly and taking care of me!

Marjorie Ambrose I have been with this company for three years. Before Ida, Danielle was always looking for the best price for homeowners insurance while also looking at a reputable company that could handle hurricane claims if such a need arose. Last year, she emphasized the cost of wood was going up, so I needed to increase coverage. The homeowners rate went up, but she emphasized I needed to accept the increase so that I would be fully covered. Well, Ida happened on August 29, 2021. Thankfully, I was fully insured. However, it is was what happened after Ida that will make me a Terrebonne Insurance Agency customer for life. I called Danielle, when the phones began working, and explained that a major expense--house lifting and leveling--was not being accepted or paid for. I also explained several other concerns I had about supplements from my insurance company. Danielle began calling my insurance company and talking to the agent. Later, Tammy took over the claims portion of the company, and she also began emailing and calling the insurance company agent as well--while always including me on the emails and calling me to keep me updated. I got the supplement I was seeking! I can now finish repairing my home! I cannot explain how thankful I am for Danielle and Tammys help with this claim. I have never had to file a claim of this size before--my house had to be gutted, lifted and leveled, and then fully repaired. While other people were calling lawyers, I called my insurance agents, and they worked for me, and were obviously very effective. Clearly, the agents at Terrebonne Insurance Agency truly care about their customers. It is not just something they say; it is a statement that they truly mean! Thank you Danielle and Tammy! You have a customer for life!

Gerald Allgood We are new to Brightway Insurance but very pleased with the prompt service and very knowledgeable agents!

Suzanne Coutee Saw Stephen’s commercial during local morning news. Was in town to care for my parent who was ill and is a retiree on medicare. Thought it was good to review my parents healthcare coverage during open enrollment. So glad I did. Made an appointment with Stephen and he was patient and thorough when explaining the different options that would best suit my mom. We also discovered My mom was paying for coverage that she could get for free by changing to a different provider. Thank you Stephen so much for your help. I encourage all children of parents that are on Medicare to make an appointment with Stephen to review their current plan and possibly save thousands of dollars in healthcare costs.

Kailye I have had a great experience with this agency. Alexandra with Drew Forbes was so friendly, very easy to communicate with, quick, and very efficient at quoting me for auto home and horse trailer policy. She has made sure every question was answered and allowed me to get the best priced policy. I’d definitely recommend her!

Kay Sanders Diane has been great to work with all through our process of building a new home. She also guided me through and offered advice regarding the home I was selling. She either always takes my calls or calls me back quickly when I need help!

Rich August Just no

Jason McGee This review is for a few years ago. They were very friendly and made me comfortable. I was given different options on insurance for my new home. I was told to only go with them if I didnt find a better policy with my current insurance company (bundling with auto) or elsewhere. I totally respect that. Even though I didnt do business with them, I will in the future if the need arises.