Advance Insurance Planning - Shreveport (LA)

Sunshine Martinez I made my insurance payment over the weekend 6/20/25, but the payment didnt show up in the system. I called Freeway and spoke with several people but all they could tell me was that they didnt see the payment. I received a text stating that my insurance was canceled so I panicked and went into a local office. I explained my situation to Jen and she immediately gave me peace of mind saying that the company was aware of the situation. She told me to email her my proof of payment and she will take care of everything and contact me when everything is fixed. She did just that ! She emailed me later in the day to let me know that she submitted the ticket, and she contacted me this morning to confirm that everything was correct and I indeed have car insurance. The thing that pleased me was that she told me what she was going to do and kept her promise. Give Jen a raise she deserves it good customer service should be rewarded!

Mary Munoz Very quick satisfying service

Kacie Leigh Hale-Hatcher They are wonderful knowledgeable people. I love doing business with them

misty mack I wanted to express my sincere appreciation for the exceptional customer service I received from Ms. Michelle ober at Tag Rome( southen Loop location). Michelle is such a sweet person.I was very impressed with her dedication. She went above and beyond to address my need and concerns. Whenever we hung up from talking i felt truly valued and respected. She was incredibly knowledgeable and helpful in answering my questions about the change in my insurance. I was also impressed by Michelles friendly and approachable attitude, which made the entire experience talking with her enjoyable. Her dedication with making sure i was treated respectfully has definitely strengthened my trust in Tag Rome Insurance company

shareef selawi I had a pleasant experience today at Cada insurance in the Westbank. Martha and Ethan were very professional and helpful. Martha provided me with an excellent progressive auto policy. If you need auto/ homeowners/ commercial insurance go see them!

Yolanda Patterson Thank you Cindy for your excellent service. I really appreciate your great work.

Amanda Vonderhaar Skip saved my homeowners association a whopping five figures on our wind and hail policy. The previous company never performed a policy review to find any savings and we had been overpaying for years. Skip saved the day and does an annual policy review. While reviewing for our renewal, Skip found a few thousand more to save in our second year with him. Best decision we ever made.

R Horrible I wouldnt recommend this company to anyone.

Tahir Lisa (All Things Therapy) Wonderful service that is 10 stars! Daniel found me a great home policy and Maria was wonderful to work with. I highly recommend and shared Daniel with my family and friends- thank you!