Bayou Insurance Group - Bossier City (LA)

Jamie Jones Misty is amazing!! She is Johnny on the spot. You need something she gets it. I’ve had several policy’s through different places and will be moving everything to Bonano. Out of 4 places she is the only one that calls before a policy is due to make sure we remember. Just a great place for regular or commercial insurance.

Water Tattoos I switched over to the office and have gotten so much help on my insurance! I really knew nothing before switching but they helped me understand everything and feel comfortable with the coverage I have. They are always there when I need them too! Highly recommend!

Donna Chamblee Very friendly and goes above and beyond! It’s nice to have an agent that truly cares!

Sarah Triplett Very helpful in getting that part of the whole new home purchase a breeze. Denice Prothro was especially helpful and friendly, and very patient guiding us through the process and the paperwork.

Karen Gilley My claims adjuster was very thorough and friendly. His name is BJ Findley . He made a stressful situation less stressful. I am very pleased with how quickly Shelter sent an adjuster and completed my claim.if another situation arises I would hope they would send BJ to help me. LEAH

Margaret Dufren Very helpful and reasonably price. Staff was very nice.

Natasha Laurent We just recently transferred all of our policies to Nora’s office, and have been so pleased and impressed. We’ve had the opportunity to work directly with Nora, as well as Sarah, and they have been so patient, thorough, and cost-efficient in reviewing all of our policies and providing us with recommendations moving forward. Very thankful that this agency was recommended to us by a colleague, and just could not be more pleased with the individualized attention and customer service we’ve received from every single member of her team.