Providence Insurance - Winnsboro (LA)

Marjorie Ambrose I have been with this company for three years. Before Ida, Danielle was always looking for the best price for homeowners insurance while also looking at a reputable company that could handle hurricane claims if such a need arose. Last year, she emphasized the cost of wood was going up, so I needed to increase coverage. The homeowners rate went up, but she emphasized I needed to accept the increase so that I would be fully covered. Well, Ida happened on August 29, 2021. Thankfully, I was fully insured. However, it is was what happened after Ida that will make me a Terrebonne Insurance Agency customer for life. I called Danielle, when the phones began working, and explained that a major expense--house lifting and leveling--was not being accepted or paid for. I also explained several other concerns I had about supplements from my insurance company. Danielle began calling my insurance company and talking to the agent. Later, Tammy took over the claims portion of the company, and she also began emailing and calling the insurance company agent as well--while always including me on the emails and calling me to keep me updated. I got the supplement I was seeking! I can now finish repairing my home! I cannot explain how thankful I am for Danielle and Tammys help with this claim. I have never had to file a claim of this size before--my house had to be gutted, lifted and leveled, and then fully repaired. While other people were calling lawyers, I called my insurance agents, and they worked for me, and were obviously very effective. Clearly, the agents at Terrebonne Insurance Agency truly care about their customers. It is not just something they say; it is a statement that they truly mean! Thank you Danielle and Tammy! You have a customer for life!

Sherry Tamburo Great company! Lauren’s attention to detail leaves you feeling confident that all is well.

Desiree West The insurance is decent, however the overall professionalism of the business is subpar as displayed through their website. I always have problems paying my insurance online, and as a result I am always inconvenienced by having to pay in person.

Jaylene Sexton Kelli and team are so friendly and helpful. She always has time to help her customers. She proactively reviews policies with clients to makes sure all needs are met. She is very knowledgeable and customer focused.

marcia jimmerson Always ready to help and answer questions..

sam Cammi was the best. I didnt understand much about insurance or the terms. She took her time to explain it to me in normal terms . She didnt hesitate to run quotes with different deductibles and quoted different underwriters. She is essential to my business! High grateful and recommend her to my friends and family.

Clarence Harvey My wife and I found ourselves in the present of an angel. Maria was nothing short of true compassionate professional her attention to details restored our faith in humanity helping one another should be honored. If we could rate her professionalism it would be off the charts

Tina Mccowin Darren is the best insurance agent ever never have a problem always takes care of me and my family

Daniel King Friendly and always willing to help find the best policy at the cheapest price.