OHalloran Jewelers - Baton Rouge (LA)

5 /5 Kk Lions: Wonderful husband and wife team. My now husband went in to pick out a ring and the team was very helpful. He said that they ordered the one that he wanted and the diamonds and he was able to go back and pick out the particular diamonds that he wanted With some guidance from the team! They suggested that he get insurance on it! Later, I went back to pick up the engagement ring. The husband was the one that was there, and pointed out that my ring came with a fitted band, which is exactly what I was looking for. He also did not make me pay for anything until the band came in and I made sure that I liked it. Went back to pick it up and it was absolutely perfect!

5 /5 Dance Dad Piper: I love this jewelry store. Janelle is a lovely lady and is very patient with questions. I had several items repaired including a class ring that was broken and bent. That ring looks like it was brand new. The other items were repaired perfectly. I would recommend this store and their repair services to anyone without any reservation. 100% satisfied and will shop here again!!

1 /5 Devin White: I scheduled an appointment with Janell nearly two months ago for permanent anklets as a Mother’s Day gift. The appointment was confirmed for 5/3 at noon. We had already picked out our chains and Janell had engraved stainless steel charms for us. Leading up to the appointment, we exchanged numerous messages through their online site and via text. On the day of the appointment, we were in the area early and decided to stop by when the jewelry store opened at 10 a.m. to see if we could be serviced sooner. I messaged Janell to let her know we were there and rang the doorbell several times over a 10–15 minute period with no response. A sign on the door said the store was closed from 5/1 to 5/3. I sent a photo of the sign to Janell and waited for a reply. While waiting, I called every jeweler in the area and luckily found someone else who could help us just after noon. Janell finally replied at 11:39 a.m. saying she was there and working in the back. I did not respond. I understand my appointment was at noon, but Janell’s instructions were clear: ring the doorbell upon arrival and ask for her. This wasnt the first red flag—there were several times I had to follow up on messages she didn’t respond to. Despite my doubts, I gave them a chance. We drove over 40 minutes for this appointment, and the lack of communication and professionalism was extremely disappointing. I’ve since heard from others who’ve had similar experiences. I would not recommend this business and will not return. Very poor customer service.

5 /5 Lesley McKenzie: Both of my parents passed away this year, and I asked if my mothers emerald cut diamond from her 8mm band could be re-mounted on my dads 4mm band in the east west direction. The work was done in less than a week and the ring took my breath when I saw it. Absolutely stunning. My parents were married 70 years and every anniversary, birthday and Christmas daddy gave mother something special that came in a velvet box from OHalloran. Sorting through their things and seeing all of those little velvet boxes reminded me that OHalloran has been a part of my familys story as long as I can remember and could be trusted to handle this precious work for me.

5 /5 Luke Betts: Shout out to Will and Janell. I came to them with my grandfathers dog tag (WWII) that is starting to show its age (80 years). I want to protect it, and still be able to keep it on me everyday, and I wanted it to look vintage. Encased in silver, hammered on the front and engraved on the back to look the same as it did the day it was originally pressed 1939! I love it, thank you both!