Matt Discon: Allstate Insurance - Covington (LA)

T H Mrs Nelly De La Cruz did an amazing job finding me the most efficient rate possible! Everyone from the Receptionist Dyana to the other representative Maria Ross did a great job helping me. Thank you once again

Chef BC Cherry Letter of Praise for Claims Adjuster Keshai Marshall Farm Bureau Insurance 8640 Business Park Dr Shreveport, LA 71105 Dear Farm Bureau Leadership, I am writing to extend my heartfelt gratitude and praise for the outstanding service provided by Claims Adjuster Keshai Marshall during a recent and devastating experience. Following a horrific home fire that caused extensive damage to my residence on Brookbriar Dr. in the 71107 zip code, Keshai demonstrated a remarkable level of professionalism, efficiency, and compassion. From the very beginning, she treated me with the utmost respect and care, handling my claim as though I were a member of her own family. She provided clear, detailed information on what I could expect from Farm Bureau and guided me step-by-step through the claims process. Her ability to explain the procedures in a transparent and reassuring way helped me feel supported during an otherwise overwhelming time. Most importantly, Keshai ensured I understood the assistance Farm Bureau would provide regarding my displacement after my home became uninhabitable. Her responsiveness, empathy, and dedication to her work brought me peace of mind and confidence that I was in capable hands. Keshai Marshall exemplifies the highest standards of customer service and professionalism, and I am deeply grateful for her commitment to her clients. Please recognize her for the exceptional work she is doing—she truly represents Farm Bureau at its very best. With sincere appreciation, Rosie Brown Brookbriar Drive Shreveport Louisiana

GG Howard Great customer service since 1958.Knowledgeable & honest. I love that they have multiple companies to shop for the best coverage and rates! When companies began leaving LA, Greg & Shelley got super busy working hard to secure new companies to provide coverage for their clients. They truly care about their clients, while still fulfilling what their insurers need.

lauren cernosek Stacy was extremely helpful in getting our IDP and went above and beyond to explain the membership to us.

Lazaro Maique Very friendly and knowledgeable staff. Great place to do business with when you’re shopping for Home Owners Insurance.

Joshua W Good service and reasonable prices for insurance

Felisha Mack Theres always a friendly voice to answer when you call. We make frequent changes to our policy. It seems to be a new car at least once a year. Our agent always responds and gets the best rate for us. We also have home coverage with this office as well.

Daniel bernal Easiest insurance company I’ve ever dealt with. They have my business for life!! Any problem I have terrill handles extremely quickly. I ensure my house, my boat, my cars, everything through them , if I have any changes there’s never any hiccups or long drawn out processes always smooth and easy !!! Make sure to ask for ((Terrill Talamo)) he has been my agent since the beginning with State Farm and he is the reason why I’m with State Farm !!! , best prices and (((absolutely best customer service around)))) !!!