AAA Covington Insurance and Member Services - Covington (LA)

Kenny Junn While looking for a State Farm insurance agent, We came across the Michael Smith Insurance Agency and decided to make an appointment. We called the agency and the call was quickly answered by a nice lady who introduced herself as Claudia and she quickly set up a date and time for us to speak with Mike Smith. On our appointment date, We arrived at the office and the person who set up our appointment, Claudia, met us with a smile and proceeded to introduce us to Michael Smith. Mr Smith spent an entire hour with us answering questions on coverages and offering suggestions for both our automobile and home policies. We left the agency knowing that this would be the right insurance agency for our family. The pleasantness and professionalism of Mr Smith and his entire team is admirable. We highly recommend the Michael Smith Insurance Agency for insurance needs both new policies or a review of existing policies.

Kiya Brooks Had a billing issue and didn’t understand a few things but Alaina made sure to get to the bottom of it for me and explained it very well. I was freaking out and had gotten mix information before speaking with her but she did not stop until my issue was resolved. Thanks so much Alaina for your help, being nice , understanding & patient with me.

Jay Wess Ms.Shannon was very helpful. She saved me a lot of money on my mortgage vehicle. And health insurance very polite friendly manners And very patient.

PAM Greer They are always helpful. Wouldnt have insurance with anyone else

Chris Schmidt It’s nice to be able to contact the agent himself on the weekends when the office is off. He has a great team of office personal and I always feel like I am treated like family wether it’s dropping off a payment or them helping with a claim. Thanks to the Buckwalter team !!!

Mouton Bourque Tracey (TCarmie) Fast Service

Jad Dardar I have been a customer for several years now and have no complaints. The staff is very professional and courteous. I would highly recommend them to anyone looking to cover the wide range of insurance policies they offer.

Norma Scallion Friendly, knowledgeable staff, fast prompt service