king mascotjr 1. Staff answers the phone quickly.
2. The staff are nice and friendly.
3. Capital One Customer Service solves my issues correctly.
4. Capital One App is a good app to use.
5. First time using it and its proccessing good. Its my first time using it, and its progressing well.
John-Paul Mars We had a family emergency come up and needed some documents signed as soon as possible in Alexandria. Lydia was very responsive, was able to meet us the next day with little notice and vary patient as we completed the process and signed all the documents. I would not hesitate to use Lydia again and thought her service was above and beyond what was expected.
JP
LexiaFira Usually very understanding as long as you keep in communication with them.
We were late a few payments but were always up front about it.
Friendly and understanding staff.