KAY Jewelers - Lake Charles (LA)

Blake Dean Outstanding customer service and care. I went to 2 different watch repair buisness’s for a very simple service, the hand of my watch fell off the watch because I dropped it. I have a vintage omega that runs beautifully and I simply wanted the hand put back on, the prior shops said I need to replace part xyz and wouldn’t put on the hand(very simple) unless I fully restored it and pay an unholy amount of $. Keep in mind the watch ran great before the drop and still does. I came to Micheal’s and explained the situation, they took my watch to the back and in quite literally less than 5 minutes put on the hand free of charge because the job was simple & the other shops tried screwing me over. It was an incredible gesture and I will now give my business to Micheal’s, I’m not promoting that their services are free but I’m simply stating the customer service and care is excellent. I did not anticipate a free service and In fact I tried paying the shop but they refused. I will be purchasing jewelry exclusively from here now because Micheal’s care about serving there customers. I will Include a before and after of my watch below.

Tanya Bennett Went above and beyond to help us create our ring. The commitment to our vision and dedication from the owner, Chad, manager, Jessie, and our sales associate, Erin was unlike anything I could have ever expected. Their commitment to service made the experience in itself a memorable part of our journey that will be remembered and shared for the rest of our lives.

tyreale lagarde I AM SPEECHLESS AT MY RING! B WAS AMAZING!!! CUSTOMER SERVICE WAS EVERYTHING!!! The ring came out more than perfect! I have found my personal jeweler. Thank you so much!!!! If you want exceptional service come here!!!!

Ruth Carll I love to pick up a piece of jewelry while visiting someplace new. I bought 3 necklaces and a sun catcher here! I could have bought so many more too. The jewelry is affordable and fun. Soo Happy! Thank you!!

X X Got a ring from here and it is amazing! I tell everyone about Stuller ! Top tier, they will never let you down ! When i say this is the BEST jewelry company ever i mean it ! I can go on about other companies but that would be a little distasteful lol But please belive me, this is where you want to be !

Chifa Lorenzo Carmouche jewelers are the best bar none. They have designed and repaired all of our jewelry for many years. Moreover, they are very reasonable and will do whatever needs to be done and no more. They are very trust worthy, and we highly recommend them. Craig Carmouche, like his father, offers a one on one service and explains and and answers all of your questions. But most of all, he is very friendly and helpful.

Ainsley Wilson I cannot say enough good things about this business! The staff is always so inviting and friendly which I love. I’ve had several repairs done with them and they have always done such a beautiful job! And they are ninja fast. Their inventory is absolutely to die for. I don’t think I’ve seen anything in there that I didn’t love! 10/10 recommend for repairs and for buying something special for yourself or someone you love!

Jo Jo I really enjoyed my shopping experience and meeting the artist/owner. Learned so much about the design and materials of the items I purchased. She was incredibly communicative and great to talk to about various topics. Beautiful jewelry design and quality. Highly recommended!

Lexington Zamora I have bought many pieces from this store very satisfied with every piece of jewelry and the pricing and also all repairs were done beautifully I have all the pieces I have already Are use this man for everything