Jonathan Cheramie: Allstate Insurance - Lafayette (LA)

5 /5 Doe-Hyung Kim: I was recommended to this office when I moved from out of state, and Im so glad I contacted this office. Id like to thank Sue Matthieu for listening to my needs for auto and home insurance and offering solutions that come from a wealth of experience.

1 /5 David Young: Recently, we were hit with a 9% rate increase with no prior notice and having never filed a claim. Then, for two months in a row, we did not receive our monthly statement in the mail. When I sent my payments in, I was tagged with a late penalty. Funny how that works. File a claim and get the run around for months on end. They receive your monthly payment a couple of days late (because the monthly invoice failed to be delivered, not because of anything we did) and you are instantly punished. When I called to complain, I was told that Allstate is attempting to “encourage” its insured to pay through auto-draft. Well, I don’t to do that. Actively looking for an alternative insurance carrier.

5 /5 Charmes: I had a great experience overall! I spoke with Sue and she was so very helpful and pleasant to speak with. She helped me with getting the right insurance and was able to answer all of my concerned questions. I’m very happy I switched over to Allstate and couldn’t ask for a better agency! Thank you!

5 /5 Shannon Roche: I am a loyal customer for life because my agent Jonathan Cheramie. Him and his office really go above and beyond to make sure everything is in order and taking care of. He cares about the little guy and that’s rare to find

5 /5 Charles Trenchard: I have been dealing with this Allstate agency for about 30 years going back to when Ken Yoemans Agency. The office manger, Sue Matthieu, is outstanding in every respect. Over the years, she has helped me many times. I genuinely appreciate her efforts. Sue makes this agency a first class operation. Thanks Sue.