Shelter Insurance - Ross Byrley - Lake Charles (LA)

Brad Brossette Great Agent! She knows when she can trust PuroClean of Shreveport to help take care of her customers property damage.

James Crain Natalia at Soto Ins Agency is by far the most professional enthusiastic and knowledgable insurance agent I have dealt with in many years. I spoke to at least four other agencies including one I had been insured with for 40 years. Not a single one of them took the time and engaged the professional effort to satisfy my insurance needs. Natalia deserves every one of those five stars. The others I spoke with deserve less than one.

Robyn Flowers Garet is Amazing!! Always available to answer any questions you may have. He makes sure you get the best deal and insurance that’s best for you! I would highly recommend Garet for all your insurance needs!

Ramon McDonald Great place,great service always

Hukel Thomas (Tommy Llama) The people here are amazing, especially Ruth Thompson! Ive had a very bad year but still understand the protection my family enjoy from life insurance. When I started falling behind, Ruth and the rest of their team worked with me on my payments to keep my family and myself protected. Ruth calls me anytime she notices any of my policies are close to collapsing to give me a chance to make some kind of arrangement! One day my finances will be right again and all of my life insurance policies will go through them even if theyre a little higher because of the personal services they provide me!

Tanya Bryant I just changed insurance carriers to Louisiana Underwriters upon recommendation from a friend. They have been patient, answered all my questions (and there were a lot), and diligently followed up on all matters. I greatly appreciate their customer service, care, and expertise.

Gary Averitt Personal service versus being just a policy number. Trey and his team of professional insurance specialists treat you like family. An extra thank you to Ms. Bunny and Ms. Krista for the expertise in securing the Personal Articles policy. It’s a pleasure doing business with you !!

Jay Gibson Trenise is very knowledgeable about her industry. Her customer service skills are outstanding. She makes insurance buying for home or business very comforting, because of her thoroughness. Shes even available after you purchase the policy she doesnt abandon her clients. Thank you for everything. VIA customer

K. J. Got in a car accident, someone hit me from behind, so my SUV had to be put in the shop and the company refused to give me a rental that was best for me which wouldve been another SUV. I feel like I shouldve been able to get a SUV because thats what I currently drive, and I drive a SUV for a reason, and to top it all off, Im a progressive customer as well as the person who hit me. This company does not care about their customers best interest. Theyre so nice and helpful when theyre giving you a quote but get in an accident and see just how helpful they are.